Proven to excel in high-volume environments, I leveraged strong multitasking and customer service skills at Bombshells Restaurant And Bar to enhance guest satisfaction and increase sales. My expertise in responsible alcohol service and classic cocktails, combined with an outgoing personality, significantly contributed to creating memorable experiences and improving business performance.
Overview
7
7
years of professional experience
Work History
Bartender
Bombshells Restaurant And Bar
02.2022 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Server
Outback Steakhouse
10.2021 - 02.2022
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Toasted Yolk
02.2021 - 10.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lifeguard
Typhoon Texas Waterpark
05.2017 - 09.2017
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.