Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Desirrea Caldwell

Marietta,GA

Summary

Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Division Manager

RNDC
Atlanta , GA
03.2023 - 01.2025
  • Established performance standards for employees to ensure efficient workflow and quality results.
  • Organized meetings between senior executives and key stakeholders within the division.
  • Gained market share in new sales performance through aggressive team training.
  • Managed a team of 15+ staff members in the division, providing guidance and direction on day-to-day activities.
  • Developed comprehensive reports outlining progress towards meeting strategic objectives.
  • Supervised and facilitated team meetings to alleviate issues and challenges stalling progress of transformation projects.
  • Supported sales team members to drive growth and development.

District Manager

RNDC
San Antonio, TX
02.2022 - 03.2023
  • Implemented new technologies such as point-of-sale systems or digital signage into existing stores.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Organized promotional events in order to drive sales volume in the district's stores.
  • Maintained accurate records of employee attendance and payroll information for all stores within the district.
  • Identified opportunities for process improvement across multiple locations within the district.
  • Gained market share in new sales performance through aggressive team training.
  • Mentored team members by demonstrating best practices for sales and customer service.

Sales Representative

RNDC
Austin, TX
04.2016 - 02.2022
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Analyzed market trends to identify potential sales opportunities.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Sales Assistant

RNDC
Austin, TX
05.2015 - 04.2016
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained records related to sales for store management.
  • Informed customers about current promotions and discounts.
  • Answered store and merchandise questions and led customers to wanted items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Utilized CRM systems to track customer interactions and sales opportunities.

Merchandiser

RNDC
Austin , TX
11.2014 - 05.2015
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Printed labels and tags for for-sale merchandise.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Presented updated floor plans and design strategy to store management.
  • Provided training and support for new staff members in regards to merchandising operations.
  • Researched new products to determine potential success in assigned stores.

Education

Some College (No Degree) - General Studies

ACC
Austin, TX

Skills

  • Strategic planning
  • Innovation and creativity
  • Sales and marketing expertise
  • Project implementation
  • Profit and loss analysis
  • Profit and loss statements
  • Performance management
  • Staff training and development
  • Policy development
  • Performance improvements
  • Business planning
  • Customer relationship development
  • Sales management
  • Performance improvement
  • Sales leadership
  • Staff motivation

Affiliations

ARG leader

Accomplishments

Sale rep of the year 2018

Nationally recognize for # 1 wine display 2017

Certification

WSET ll certified

References

References available upon request.

Timeline

Division Manager

RNDC
03.2023 - 01.2025

District Manager

RNDC
02.2022 - 03.2023

Sales Representative

RNDC
04.2016 - 02.2022

Sales Assistant

RNDC
05.2015 - 04.2016

Merchandiser

RNDC
11.2014 - 05.2015

Some College (No Degree) - General Studies

ACC

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Desirrea Caldwell