Desirya Dortch
Tampa,FL
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Proficient in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Security Guard
Platinum Security Group
04.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Guard/Money Handler
GardaWorld Federal Services
05.2022 - 04.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
PCA/HHA
New York Health Care Inc
03.2020 - 01.2024
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Improved patient comfort by providing compassionate and attentive care.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Customer Service Representative
Uhaul Moving And Storage
01.2020 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Associate of Business Administration -
Miller-Motte College
08.2024
Skills
Verbal and written communication
Patrolling
Security procedures knowledge
Reliability
Languages
English
Timeline
Security Guard
Platinum Security Group
04.2024 - Current
Security Guard/Money Handler
GardaWorld Federal Services
05.2022 - 04.2024
PCA/HHA
New York Health Care Inc
03.2020 - 01.2024
Customer Service Representative
Uhaul Moving And Storage
01.2020 - 09.2022
Associate of Business Administration -
Miller-Motte College
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