Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desja Allgeier

Washington,US

Summary

Professional with strong background in healthcare administration, adept at leading teams and ensuring regulatory compliance. Skilled in operational management, resident care, and budget oversight. Known for fostering collaborative environments and maintaining high standards. Reliable and adaptable, focused on delivering consistent results in dynamic settings

Overview

13
13
years of professional experience

Work History

Licensed Nursing Home Administrator

Greenery Center for Rehab and Nursing
08.2024 - Current
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Created documents such as employee write-ups and incident reports to develop and implement corrective action plans.
  • Served as an advocate for resident rights, addressing any concerns or grievances promptly and ensuring fair resolution.
  • Managed operations at 140 bed facility.

Assistant Nursing Home Administrator

Greenery Center For Rehab & Nursing
09.2023 - 08.2024
  • Supervised daily operations within the nursing home including staffing, budgeting, resident care plans, and health records management
  • Utilized data analysis techniques to identify areas of improvement within the facility
  • Negotiated contracts with vendors as needed for supplies or services required by the facility
  • Oversaw recruitment efforts for qualified personnel in accordance with organizational needs
  • Served as liaison between key stakeholders such as government agencies, third party providers
  • Identified potential risks or safety issues within the facility and created action plans to mitigate them
  • Collaborated with staff, families, and local resources to provide quality care for residents
  • Established quality assurance programs to monitor performance standards on a regular basis

Director of Human Resources

Comprehensive Health Services Inc.
03.2020 - 08.2023
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards
  • Organized and led staff orientation programs and training to promote collaboration
  • Motivated employees through special events, incentive programs and constructive feedback

Benefits Verification Specialist

ConnectiveRx
08.2018 - 03.2020
  • Verified medical coverage with healthcare provider and insurance for client
  • Processed claims for reimbursement
  • Organized data from multiple sources into an easily understood format for quick review by management personnel
  • Developed efficient processes for verifying insurance coverage more quickly without compromising accuracy levels
  • Conducted research to verify insurance coverage eligibility, authorization and other related issues

Personal Care Aide

Country Meadows
05.2012 - 06.2016
  • Demonstrated compassion, patience and understanding when interacting with clients and families
  • Assisted clients with mobility issues such as walking, transferring from bed to chair or wheelchair
  • Maintained a clean environment free from hazards according to infection control protocols
  • Adhered strictly to HIPAA regulations regarding privacy and confidentiality of client information
  • Encouraged independence among clients by assisting them with self-care tasks such as feeding or grooming
  • Utilized problem solving skills to resolve challenging situations in an efficient manner
  • Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
  • Helped clients with daily tasks, such as laundry, housekeeping, and shopping
  • Responded to resident dining needs and assisted with feeding

Education

Undergraduate - Social Work

CCAC
Pittsburgh, PA

Under Grad Studies -

Pennsylvania State College
Beaver, PA

High School Diploma -

Pittsburgh Langley High School
Pittsburgh, PA

Skills

  • Operations Management
  • Decision-Making
  • Risk Management
  • Critical Thinking
  • Time Management
  • Continuous Improvement
  • Resident relations
  • Teamwork and collaboration
  • Customer service
  • Operations management
  • Quality improvement

Timeline

Licensed Nursing Home Administrator

Greenery Center for Rehab and Nursing
08.2024 - Current

Assistant Nursing Home Administrator

Greenery Center For Rehab & Nursing
09.2023 - 08.2024

Director of Human Resources

Comprehensive Health Services Inc.
03.2020 - 08.2023

Benefits Verification Specialist

ConnectiveRx
08.2018 - 03.2020

Personal Care Aide

Country Meadows
05.2012 - 06.2016

Undergraduate - Social Work

CCAC

Under Grad Studies -

Pennsylvania State College

High School Diploma -

Pittsburgh Langley High School

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Desja Allgeier