Desmond Bradshaw
Laurel,MD
Summary
Hardworking professional with experience in retail and food service, including being a key holder at Dollar General. Good with cash handling, leading teams, and providing great customer service. Always meets work goals while keeping things safe. Committed to a positive workplace and smooth daily operations.
Overview
4
4
years of professional experience
Work History
Key Holder
Dollar General
Ventnor City, NJ
01.2024 - 01.2025
- Opened and closed the store, including securing the building and completing cash deposits.
- Operated registers, handled customer transactions, and resolved issues professionally.
- Oversaw associates during shifts to ensure smooth store operations.
- Assisted with inventory counts, stocking shelves, and maintaining store organization.
- Ensured company policies, safety procedures, and loss-prevention standards were followed.
Warehouse Packer
The Coastal Companies
Laurel, MD
01.2021 - 01.2023
- Packed and prepared orders according to accuracy and quality guidelines.
- Labeled, scanned, and organized packages for shipment.
- Maintained a clean and safe work environment in fast-paced warehouse conditions.
- Met or exceeded daily productivity goals.
- Followed safety protocols and handled materials efficiently.
Crew Member
McDonald's
Laurel, MD
01.2018
- Provided fast and friendly customer service in a high-volume environment.
- Prepared food items, assembled orders, and maintained food safety standards.
- Kept dining and kitchen areas clean and stocked.
- Operated POS system and handled cash quickly and accurately.
- Worked collaboratively with team members during peak rushes.
- This was my first job at 16
Manager
Mario's Pizzeria
Atlantic City
01.2017
- Supervised daily store operations and led small teams during busy shifts.
- Managed scheduling, training new employees, and delegating responsibilities.
- Maintained inventory, placed orders, and reduced product waste.
- Handled customer complaints, refunds, and special requests professionally.
- Ensured food quality, cleanliness, and health-code compliance.
Education
Diploma -
Reservoir high school
Skills
- Shift leadership & supervision
- Cash handling & register management
- Customer service & conflict resolution
- Inventory control & restocking
- Opening/closing procedures
- Warehouse packing & order fulfillment
- Shipping/labeling & quality checks
- Fast-paced food service operations
- Training and onboarding new employees
- Team communication & multitasking
- Safety and cleanliness standards
- Time management & reliability
- Customer service
- Team leadership
- Cash handling
- Inventory management
- Cash handling accuracy
- Team building
- Bank deposits
Timeline
Key Holder
Dollar General
01.2024 - 01.2025
Warehouse Packer
The Coastal Companies
01.2021 - 01.2023
Crew Member
McDonald's
01.2018
Manager
Mario's Pizzeria
01.2017
Diploma -
Reservoir high school