Desmond Brown
Las Vegas,NV
Summary
Dynamic store manager with 10 years of retail experience looking for an opportunity to lead my team in achieving success and driving customer satisfaction in a thriving store environment.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Fedex Office
08.2021 - Current
- Operating printing equipment to produce print jobs with PC, CTP, binding equipment.
- Prioritize workload to achieve maximum output and meet customer deadlines.
- Promote High customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Manager
Family Dollar
08.2018 - 04.2021
- Organized schedules, workflows and shift coverage to meet expected business demands
- Maintained inventory accuracy by counting stock on hand and reconciling discrepancies
- Delegated daily task to team members to optimize group productivity
Security Officer
Arizona Charlies
07.2019 - 09.2020
- Followed established security and safety procedures
- Complete incident reports to record security or loss prevention
- Guard areas of restriction or unauthorized entry
Inventory Control Specialist
Wal-Mart
08.2014 - 10.2018
- Managed inventory by performing physical counts, Identifying variances and reconciling records
- Investigated and resolved variances with inventory records
- Kept dock and work areas clean, neat, and organized
Education
Associate of Arts - Business Administration
Seark
Pine Bluff, AR05-2008
Skills
- Deadline Monitoring
- Critical Thinking
- Organizational Skills
- Conflict Resolution
- Staff Training
- Inventory Management
- Visual Merchandising
- Loss Prevention
- Budget Planning
FEDEX OFFICE DEAR MANAGER
- I am an experienced Store Manager seeking an opportunity at our office. I have a strong track record in Customer Relations/Service, Team Building, and Conflict Resolution. I am looking forward to bringing my skills and abilities to team.
- Skilled Store Manager with 10 years of experience in the Customer Service industry. Highly adept at handling various responsibilities by prioritizing my tasks, establishing clear deadlines and finding creative solutions to eliminate obstacles. My experience has equipped me with the necessary tools to succeed in this position:
- Sincerely
- Desmond Brown
Timeline
Assistant Manager
Fedex Office
08.2021 - Current
Security Officer
Arizona Charlies
07.2019 - 09.2020
Assistant Manager
Family Dollar
08.2018 - 04.2021
Inventory Control Specialist
Wal-Mart
08.2014 - 10.2018
Associate of Arts - Business Administration
Seark
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