Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desmond Campbell

Los Angeles,CA

Summary

A dynamic, driven, customer focus, operations, claims, and administrative support professional. Seeking to apply my attention to detail and advanced skills in a team environment. I have extensive experience in support roles and frontline customer service in the Finance, Healthcare, and the Technology Sectors. I have over five years effectively maintaining accurate accounting information for large-scale financial organizations. History working as part of financial team to manage diverse financial functions, and reporting. I have worked closely with executive management on complex mergers and acquisitions and divestitures.

Overview

11
11
years of professional experience

Work History

Accountant

University of Southern California
Los Angeles, CA
05.2021 - Current
  • Serves as liaison between pharmaceutical companies and USC Departments
  • Review clinical trial budgets, Medicare coverage analysis, and fully executed contract for accuracy and consistency
  • Maintain accurate clinical trial accrual by performing invoices with contract terms and management of payments
  • Perform the analysis and forecast of clinical study spending
  • Prepare journal vouchers for required accruals
  • Work closely with USC Departments to ensure that the data necessary to accurately monitor and report on clinical trial accrual, budgets and forecasts is collected and analyzed in a timely manner
  • Review medical bills and invoice for items according to contact terms
  • Perform closeout of clinical trials, to ensure all financial transactions are accurate
  • Performs other related duties as assigned or requested


Finance, Clerk

Los Angeles Homeless Services Authority, LAHSA
Los Angeles, CA
03.2018 - 04.2021
  • Perform Accounting and Clerical functions to support Accounting Unit
  • Prepare and maintain accurate accounting records and documents (including journal vouchers, adjusting entries, invoices, checks, account statements, and reports)
  • Prepare bank deposits, general ledger postings, and Invoices
  • Sort, Code, and Post receipt payments
  • Maintain vendor files and record their payment history of delays or non-payment
  • Enter key financial transaction data to keep the accounting databases up to date
  • Reconcile accounts, payments, and bank statements timely to facilitate
  • Research, track, and resolve accounting and documentation problems or discrepancies
  • Function in accordance with GAAP, GASB, and FASB rules and regulations, as well as any other relevant Federal, State, County, and City laws and regulations

Senior Document Processing Specialist

DXC/Computer Science Corp
El Segundo, CA
07.2014 - 03.2018
  • Maintained company records retention management program, including researching, analyzing, negotiating, and distributing retention processes
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Index Child Support, Student Loans, Bankruptcy, Tax Levy and Tax Tracer for ADP employees and clients
  • Develop and maintain an inventory of documents across databases, ensuring documents are tracked and accounted for effectively
  • Oversee the distribution of all documents to ensure access is limited to appropriate personnel and delivered in a timely manner.

E-Commerce Customer Support Agent

See’s Candies Offices
Carson, CA
01.2012 - 01.2017
  • Provide technical support to customers encountering issues with placing orders on company e-commerce website
  • Respond to email inquiries and web-based chat support in a timely
  • Provide initiative-taking and timely resolutions for diverse product questions and issues.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Accounts Receivable Specialist I

Bank of America
Los Angeles, CA
01.2013 - 06.2014
  • Compile, sort, and process invoices and checks for Internal and External clients
  • Verified deposited amounts, Review Checks for fraud and prepared any necessary adjustments
  • Sorted bills, filled currency and coin orders and prepared cash deposits for shipment to the Federal Reserve
  • Provided outstanding customer service experiences to all bank customers.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Reconciled monthly bank accounts receivable ledger to verify payments and resolve variances.
  • Input financial data and produced reports using bank software

Education

Bachelor’s Degree - Government and Public Service

University of Arizona

Associate Degree - Business Administration

West L.A. College

Skills

TECHNICAL SKILLSundefined

Timeline

Accountant

University of Southern California
05.2021 - Current

Finance, Clerk

Los Angeles Homeless Services Authority, LAHSA
03.2018 - 04.2021

Senior Document Processing Specialist

DXC/Computer Science Corp
07.2014 - 03.2018

Accounts Receivable Specialist I

Bank of America
01.2013 - 06.2014

E-Commerce Customer Support Agent

See’s Candies Offices
01.2012 - 01.2017

Bachelor’s Degree - Government and Public Service

University of Arizona

Associate Degree - Business Administration

West L.A. College

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Desmond Campbell