Desmond Chambers
Rochester,NY
Summary
Achieved high levels of customer satisfaction through proactive relationship management. Enhanced service delivery by understanding and addressing customer requirements. Strengthened communication channels to facilitate superior customer experiences.
Overview
7
7
years of professional experience
Work History
OCS Delivery Drivers
Crickler Vending
Rochester, NY
09.2025 - Current
- Navigated delivery routes using GPS technology to ensure timely product distribution.
- Communicated with clients to confirm delivery schedules and address concerns promptly.
- Maintained vehicle cleanliness and functionality, performing routine safety checks regularly.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
- Documented delivery logs accurately, ensuring compliance with company policies and procedures.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Sales Representative
Beverage South
Augusta, GA
05.2023 - 09.2025
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Identified and pursued new sales opportunities, driving revenue growth.
- Conducted product demonstrations to effectively communicate benefits and features.
- Collaborated with marketing team to align promotional strategies with sales objectives.
Supermarket Sales Representative
Lake Beverage
Rochester, NY
11.2021 - 03.2023
- Maintain and grow company sales and volume while increasing the market share in two Wegmans, Walmart, and Tops supermarkets. I introduced new products in the market and found the best points of distribution possible. I built and maintained good relationships with store and grocery managers. Created new opportunities to reach sales goals. I also built big thematic displays in accordance with the season/holiday.
Supermarket Fill-In Sales Representative
Lake Beverage
08.2021 - 11.2021
Merchandiser
Lake Beverage
04.2021 - 08.2021
- I ensure inventory and stock rotation takes place on a regular basis. I implement shelf planograms and change the signage for product. This work involves traveling to different stores the company serves daily to restock or remove items as needed.
Sales Representative
The Juice Factory
02.2020 - 04.2021
- I present, promote and sell products/services using solid arguments to existing and prospective customers. Also, I establish, develop and maintain positive business and customer relationships. I successfully expedite the resolution of customer problems and complaints to maximize satisfaction. At the end of my routes, I am to supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Fire/Water Mitigation Tech
Paul Davis Restoration
03.2019 - 02.2020
- A 24-hour emergency service for residential and commercial property damage including water, fire, mold, and lead remediation. As well as assisting senior construction technician with daily tasks including hanging drywall, installing cabinets and doors, framing walls, installing trim, painting, demolition & cleanup, maintaining the office/shop, and other duties as needed.
Education
AAS - Individual Studies
SUNY Alfred State College
High School Diploma -
Gates-Chili High School
Rochester, NY2012
Skills
- Problem Solving
- Interpersonal Communication
- De-escalation
- Time Management
- Customer service
- Customer relations
- Strategic planning
References
Beverage South LLC
- Will Jackson - Area Supervisor (706) 699-2091
- Spencer Bach - Area Supervisor (762) 260-9550
- Jennifer Hinson - Office Manager (706) 830-7327
Timeline
OCS Delivery Drivers
Crickler Vending
09.2025 - Current
Sales Representative
Beverage South
05.2023 - 09.2025
Supermarket Sales Representative
Lake Beverage
11.2021 - 03.2023
Supermarket Fill-In Sales Representative
Lake Beverage
08.2021 - 11.2021
Merchandiser
Lake Beverage
04.2021 - 08.2021
Sales Representative
The Juice Factory
02.2020 - 04.2021
Fire/Water Mitigation Tech
Paul Davis Restoration
03.2019 - 02.2020
AAS - Individual Studies
SUNY Alfred State College
High School Diploma -
Gates-Chili High School