Desmond Cooper
Louisville,KY
Summary
Dynamic and dedicated professional with experience at UPS, excelling in team collaboration and heavy lifting. Trained new employees on safety protocols while optimizing workflow. At Sonic, resolved customer complaints and maintained a positive atmosphere, showcasing strong physical stamina and a commitment to enhancing customer experiences.
Overview
6
6
years of professional experience
Work History
Package Handler
UPS
Louisville, KY
07.2023 - Current
- Trained new employees on safety protocols and operational procedures.
- Followed safety regulations to maintain safe work environment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Collaborated with team members to optimize workflow and reduce processing times.
Carhop Server
Sonic
Louisville, KY
11.2019 - 06.2023
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Maintained cleanliness and organization of service area to enhance customer experience.
- Delivered food and beverages to customers in a timely manner, ensuring order accuracy.
Education
High School Diploma -
Seneca High School
Louisville, KY06.2023
Skills
- Heavy lifting
- Team collaboration
- Physical stamina
- Quick learner
Timeline
Package Handler
UPS
07.2023 - Current
Carhop Server
Sonic
11.2019 - 06.2023
High School Diploma -
Seneca High School