DESMOND D'ROZARIO

Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

English: speak,read and write.

Bengali: speak, read and write.

Hindi: speak.

• Food Protection Manager Certification
• Seller Training Certification (TABC)

• DOLLAR TREE, Assistant Manager (Temp.), 08/01/24, Present, Tay, Store Manager, (346)-415-4473, 5404 Broadway St, Pearland, TX, 77581, Implementing workflow procedures based on direction from the company's Store Manager., Supervising employees during day-to-day tasks., Providing customer support in escalated situations., Managing the overall workflow of a workplace.
• UBER / DOORDASH, Delivery Driver, 03/01/23, Present
• ALL IN ONE PHONE REPAIR, Store Manager, 02/01/24, 08/01/24, They sold the business, Somir Gomes, Owner, (346)-907-1118, 5402 Broadway St. Suite 114, Pearland, TX, 77581, Oversee and supervise the refurbishing/repair team and report to Management., Evaluate the refurbishing/repair technicians' performance., Complete the repairing plan by scheduling and assigning personnel., Maintain quality service by establishing and enforcing organization standards.
• JACK & SAM INC., Store Manager (Chevron gas station), 07/01/15, 09/01/22, They sold the store, Iqbal Abdullah, President, (713) 253 - 6664, 6161 Savoy Dr., Houston, TX, 77036, Respond to customer requests and issues, and handle customer complaints and concerns., Manage inventory and order fuel and merchandise to meet customer demand, minimize waste, and maximize profits., Supervise, train, and assign duties to staff, ensuring they are well-trained and performing their tasks correctly., Monitor sales and financial transactions, and study market research and trends to determine consumer demand and potential sales volumes., Ensure compliance with safety and environmental regulations., Maintain the station's cleanliness., Perform daily banking and salary processing., Handle employee hiring.
• TEAMWORKS, Production Manager (Screen Printing), 08/01/10, 04/01/15, Move to Houston, Simon, Manager, (817) 876 - 1458, 875 Keller Parkway, Keller, TX, 76248, Ensure that printing jobs are completed on time and to the highest standards of quality., Supervise the printing staff, monitor production progress, and troubleshoot any issues that arise., Manage inventory control.