Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Desmond Franklin

Jamaica ,NY

Summary

Seeking employment opportunity full time or part time.

On time and Reliable

Willing to learn and good listener

Good Manors and a high level of Respect for all people

Great personality and detailed oriented

+5years of customer service

+5Cleaning& Delivery experience

Humble person

Display good hospitality towards people

Bring productivity to a company that don’t show up on paper.

Understanding of my surroundings


Overview

13
13
years of professional experience
1
1
Certification

Work History

Cleaner

Tishman Speyer
07.2017 - 05.2020

Scrubbed, top-coated, buffed and varnished hard floors.

  • Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Inspected facility and grounds and picked up any trash.
  • Hosed down and swept steps and sidewalks.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Cleaned in and around buildings, prioritizing safety at all times.
  • Kept janitorial closets clean and organized.
  • Emptied trashcans and transported waste to collection areas.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Checked inventory levels concerning cleaning products and placed orders when stock was running low.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture
  • Used power scrubbing and waxing machines to scrub and polish floors
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Cook Helper/ Cashier

Tri Tip Grill
08.2016 - 02.2017
  • Practiced safe food handling procedures at all times.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Assembled food orders while maintaining appropriate portion control.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Reported to each shift on time and ready to work.
  • Communicated openly and honestly with management team during each shift to ensure it ran smoothly.
  • Diligently restocked work stations and display cases.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Restocked salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Selected food items from serving or storage areas and placed them in dishes, on serving trays, or in takeout bags.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Educated customers on promotions to enhance sales.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
  • Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Checked pantry multiple times per shift and restocked it whenever food items were running low.

Libaray page

Queens Central Libaray
11.2012 - 03.2017
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care.
  • Bagged, boxed each item of customer's request.
  • Assisted customers with Dvds & CDs selection, inquiries and all other requests.
  • Managed wide variety of customer service and tasks to resolve customer issues quickly and efficiently.
  • Asked open-ended questions to customer needs.
  • Resolved patrons’ complaints tactfully and professionally.
  • Sorted and shelved items.

Kept my area in the Library organized and clean.

Bag items and also scan items.

Showed customers how to use the come to check out the selected items that they wanted.

Search for items on the Computer for customers such as DVDS, Books, audio books and more.


  • Trained new Employees as well

Delivery Guy/Cook Helper/Cleaner

Chinese Resturaunt
04.2016 - 02.2017
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Submitted the customer morale to boss and money received from deliveries at the end of each delivery and was allowed to keep the tips.
  • Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Helped Prepared food items.
  • Displayed enthusiasm and knowledge about the restaurant's menu.
  • Help Prepared daily food items, and Helped cooked simple foods.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly.
  • Stocked service stations with items such as sauces, napkins, and straws.
  • Provided excellent customer service

Cleaner/Baggage Handler/Wheel Chair assistant

Prime Flight aviation Services
10.2015 - 12.2016



As a cleaner for prime flight my job was to keep the airline that i was assigned to clean at all times. I would clean whatever needed to be cleaned, basic custodian work.

as a baggage handler for prime flight my job was load and unload suitcases onto the baggage carousel

As a wheel chair assistant for prime flight my job was to escort passengers to their flight gate, to show respect, kindness and professionalism towards customers at all times.

  • Greeted passengers, verified tickets and directed passengers to assigned seats.
  • Loaded, unloaded and transported cargo weighing up to 50 pounds between terminals and aircraft.

truck driver helper

Empire Merchants, LLC
03.2015 - 11.2015
  • At Empire Merchant LLC i was a driver helper.
  • My job was to help the driver unload the truck and to make deliveries to the the assigned location.
  • Overall the job is very physical but also mental.
  • Received pick-ups and delivered them to warehouse.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required
  • I would unload cases of alcohol beverage onto the wheel truck then wheel the case into the Liquor store. Each case weighed 15-45lbs.
  • had to make sure no case was damaged 


Delivery Driver

Ubereats,DoorDash,Grubhub,Instacart
06.2020 - Current
  • I drive or ride my bike to make deliveries
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained clean and orderly appearance while on shift.

Delivery Specialist

Dutch Exp
09.2020 - 08.2021
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather and other factors.
  • Interpreted maps and followed written and verbal directions.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.

Babysitter

Self-employeed
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Assisted children with homework assignments and special projects across different subjects.
  • Established and maintained safe play environment for children.
  • Assisted with light housekeeping duties as well as running errands.
  • Helped children complete homework assignments and school projects.
  • Supervised children on playground to help develop physical and social skills.
  • Promoted language development skills through reading and storytelling.

Missionary Volunteer

Community Light House Church Of God
02.2011 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Assisted with fundraising activities.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in youth mentorship programs, guiding young people in their spiritual journeys and personal development.
  • Greeted guests with bulletins, directions, and friendly conversation.
  • Maintained church grounds to upkeep clean, safe and tidy presentation.

FedEx Driver

FedEx
01.2022 - 06.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Education

Some College (No Degree) - Electrical engineering

Queensborough Community College
Bayside New York

Some College (No Degree) - Medical Assistant

Allen School of Health Sciences
Jamaica Queens

Currently In Progress - Accounting And Business Management

Berkely College
Manhattan
2026

High School Diploma -

SCIENCE RESEARCH AND TECHNOLOGY Campus MAGNET HIGH SCHOOL
QUEENS
2013

Skills

  • Listening to instructions
  • Strong Work Ethic
  • Childcare
  • Stocking Shelves/ reading labels
  • Good communication skills
  • Friendly and easy to work with
  • Fast food restaurant experience
  • Long Patience/ Slow to anger
  • Study to show myself approved
  • Customer service skills
  • Ability to handle fast-paced environment
  • Detailed Cleaning
  • Cash Handling
  • High stamina/ Physically fit
  • Food safety understanding
  • Organizational Skills
  • Data inputting
  • MS Office
  • Microsoft Excel

Certification

  • High School Diploma
  • Driver’s license
  • Some college
  • Security guard license

Hobbies

  • Studying
  • Reading Books
  • Teaching kids
  • Bike riding
  • Playing Basketball
  • Movies
  • Video Games
  • Attending Church

Timeline

FedEx Driver

FedEx
01.2022 - 06.2023

Delivery Specialist

Dutch Exp
09.2020 - 08.2021

Delivery Driver

Ubereats,DoorDash,Grubhub,Instacart
06.2020 - Current

Cleaner

Tishman Speyer
07.2017 - 05.2020

Cook Helper/ Cashier

Tri Tip Grill
08.2016 - 02.2017

Delivery Guy/Cook Helper/Cleaner

Chinese Resturaunt
04.2016 - 02.2017

Cleaner/Baggage Handler/Wheel Chair assistant

Prime Flight aviation Services
10.2015 - 12.2016

truck driver helper

Empire Merchants, LLC
03.2015 - 11.2015

Libaray page

Queens Central Libaray
11.2012 - 03.2017

Missionary Volunteer

Community Light House Church Of God
02.2011 - Current

Babysitter

Self-employeed

Some College (No Degree) - Electrical engineering

Queensborough Community College

Some College (No Degree) - Medical Assistant

Allen School of Health Sciences

Currently In Progress - Accounting And Business Management

Berkely College

High School Diploma -

SCIENCE RESEARCH AND TECHNOLOGY Campus MAGNET HIGH SCHOOL
Desmond Franklin