Desmond Jackson Jr.
Jacksonville,US
Summary
Enhancement Foreman with over a decade of experience in supervising and training teams across various industries. Demonstrates expertise in critical thinking, maintenance, and equipment handling, including forklifts and excavators. Adept at ensuring operational efficiency and safety compliance, with a strong focus on meticulous planning and execution.
Overview
10
10
years of professional experience
Work History
Enhancement Foreman
Down to Earth Landscape and Irrigation
2022.08 - Current
- Coordinate with on-site management to ensure customer satisfaction and timely project completion
- Verify plant deliveries for accuracy, ensuring correct quantities and quality
- Delegate tasks based on workload assessment, optimizing team efficiency
- Train new hires on procedures and safety, fostering a knowledgeable workforce
- Oversee installations of retention walls, trees, plants, sod, mulch, and drainage systems
- Lead enhancement projects ensuring timely completion and adherence to quality standards, improving site aesthetic and functionality.
Maintenance Supervisor
Koehn Outdoor
2021.11 - 2022.07
- Developed comprehensive property maintenance plans, ensuring a clean and safe environment for residents
- Trained new hires on safety protocols and equipment usage, enhancing team efficiency and safety
- Conducted weekly inspections of trucks and equipment, maintaining operational readiness and compliance
- Maintained a clean, debris-free environment, significantly improving property appeal and resident comfort
- Provided guidance and support to team members, promoting a culture of safety and efficiency
- Optimized resource allocation, reducing maintenance costs by 15% while improving service quality
- Implemented a preventative maintenance schedule, reducing equipment downtime by 20%.
Maintenance Foreman
Duval Landscape Maintenance
2020.06 - 2021.10
- Created strategies for efficient executions of properties paying heavy attention to detail and time management.
- Communicated with account and property managers for accuracy of service orders fostering strong relationships.
- Delivered heavy lawn equipment to necessary property in order to complete maintenance orders.
- Established a culture of continuous improvement within the maintenance department by promoting best practices.
- Reduced downtime with thorough troubleshooting and timely repair of machinery malfunctions.
- Evaluated employee performance, providing constructive feedback to encourage professional growth within the department.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
Night Supervisor
Wawa, Inc.
2019.01 - 2020.05
- Monitored competitor gas prices to optimize pricing strategy and increase sales
- Serviced gas pumps and placed work orders to ensure operational efficiency
- Balanced cash drawers and safe contents, reducing discrepancies and ensuring accuracy
- Resolved customer issues promptly, enhancing customer satisfaction and loyalty
- Prepared deli for dinner and breakfast, adhering to food safety standards
- Implemented strategic inventory management, ensuring optimal stock levels and reducing restocking time
- Led night shift operations, overseeing a team of 5 or more employees, enhancing operational efficiency and customer satisfaction
- Coordinated with vendors for timely deliveries, improving supply chain reliability and minimizing out-of-stock scenarios
- Mentored new hires, accelerating their onboarding process and improving their performance metrics within the first 30 days.
Store Manager
Family Dollar Stores, Inc.
2017.07 - 2018.12
- Managed store safe operations, ensuring accuracy and security of contents
- Processed change orders and deposits, addressing monetary issues efficiently
- Reviewed daily reports including sales, cashier reports, and vendor invoices
- Delegated tasks to store associates, maintaining productivity and morale
- Conducted CCTV reviews to identify and prevent internal/external theft
- Led team to achieve store sales targets, ensuring high customer satisfaction and operational efficiency
- Implemented inventory controls, reducing shrinkage by 15% and optimizing stock levels for increased sales
- Facilitated effective team meetings to address store challenges, resulting in improved staff performance and morale
- Conducted thorough audits of store operations, identifying areas for improvement and ensuring compliance with company policies
- Developed new merchandising strategies, enhancing product visibility and boosting in-store promotions
- Coordinated with district managers to streamline store operations, enhancing efficiency and team cohesion.
Department Manager
Wal-Mart Stores, Inc.
2014.03 - 2017.07
- Enhanced customer shopping experience and ensured customer satisfaction
- Organized inventory and warehouse for efficient freight access
- Certified employees for power lifting equipment, improving operational safety
- Led monthly 4473 audits ensuring compliance, resulting in zero discrepancies and improved inventory accuracy
- Implemented inventory control measures, minimizing count exceptions and streamlining stock management processes
- Successfully deterred and processed shoplifters, contributing to a significant reduction in store losses year-over-year
- Analyzed sales data to identify trends, enabling strategic stock replenishment and maximizing product availability for customers
- Supervised team operations, enhancing productivity and fostering a collaborative work environment.
Education
Florida State College at Jacksonville
Jacksonville, FL01.2014
DIPLOMA -
Bishop Kenny High School
Jacksonville, FL05.2012
Skills
- Forklift (Experienced)
- Pallet Jack (Experienced)
- Scissor Lift (Experienced)
- Front Loader (Experienced)
- Skid Steer (Experienced)
- Excavator (Experienced)
- Multitasking (Experienced)
- Critical Thinking (Experienced)
- Training (Experienced)
- Customer Service (Expert)
- Inventory Management (Experienced)
- Safety (Experienced)
- Scheduling (Experienced)
- Maintenance (Expert)
- Landscaping (Expert)
Roles And Responsibilities
- Coordinate with on-site management to ensure customer satisfaction and timely project completion.
- Verify plant deliveries for accuracy, ensuring correct quantities and quality.
- Delegate tasks based on workload assessment, optimizing team efficiency.
- Train new hires on procedures and safety, fostering a knowledgeable workforce.
- Oversee installations of retention walls, trees, plants, sod, mulch, and drainage systems.
- Lead enhancement projects ensuring timely completion and adherence to quality standards, improving site aesthetic and functionality.
- Developed comprehensive property maintenance plans, ensuring a clean and safe environment for residents.
- Trained new hires on safety protocols and equipment usage, enhancing team efficiency and safety.
- Conducted weekly inspections of trucks and equipment, maintaining operational readiness and compliance.
- Maintained a clean, debris-free environment, significantly improving property appeal and resident comfort.
- Provided guidance and support to team members, promoting a culture of safety and efficiency.
- Optimized resource allocation, reducing maintenance costs by 15% while improving service quality.
- Implemented a preventative maintenance schedule, reducing equipment downtime by 20%.
- Monitored competitor gas prices to optimize pricing strategy and increase sales.
- Serviced gas pumps and placed work orders to ensure operational efficiency.
- Balanced cash drawers and safe contents, reducing discrepancies and ensuring accuracy.
- Resolved customer issues promptly, enhancing customer satisfaction and loyalty.
- Prepared deli for dinner and breakfast, adhering to food safety standards.
- Implemented strategic inventory management, ensuring optimal stock levels and reducing restocking time.
- Led night shift operations, overseeing a team of 5 or more employees, enhancing operational efficiency and customer satisfaction.
- Coordinated with vendors for timely deliveries, improving supply chain reliability and minimizing out-of-stock scenarios.
- Mentored new hires, accelerating their onboarding process and improving their performance metrics within the first 30 days.
Personal Information
Title: Production Manager
References
- Lexus Jean-Joseph, 9044879320, U.S. Navy
- Raymon Rodriguez, 9046671465, Warehouse
Timeline
Enhancement Foreman
Down to Earth Landscape and Irrigation
2022.08 - Current
Maintenance Supervisor
Koehn Outdoor
2021.11 - 2022.07
Maintenance Foreman
Duval Landscape Maintenance
2020.06 - 2021.10
Night Supervisor
Wawa, Inc.
2019.01 - 2020.05
Store Manager
Family Dollar Stores, Inc.
2017.07 - 2018.12
Department Manager
Wal-Mart Stores, Inc.
2014.03 - 2017.07
Florida State College at Jacksonville
DIPLOMA -
Bishop Kenny High School
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