Desmond Michael Jones
Winter Park,FL
Summary
I am a detail oriented Assistant Supervisor. I am CPO and EPA Universal certified. I am a dependable individual with over 10+ years of experience in performing make ready, service request, trouble shooting preventive maintenance. I have an In-depth knowledge of all job-related tools, including Yardi and Onesite.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
Mlm
Orlando, FL
08.2020 - Current
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Created and implemented processes to ensure successful completion of projects.
- Modified project plans when needed to better align with organizational objectives.
- Helped with home and building renovations
Maintenance Assistant
ZRS Management LLC
Winter Park, FL
07.2019 - 07.2020
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
- Performed routine inspection and maintenance of equipment.
- Utilized drawings, blueprints and schematics of building and systems layout as well as machinery construction.
- Responded within 24 hours to internal personnel inquiries and complaints regarding maintenance and repair, resulting in 97% increase in employee satisfaction.
- Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.
- Made sure the property continued to run smoothly when supervisor wasn't there.
- Made sure the corridors stayed freshly painted and clean
Assistant Service Manager
Alliance Residential Company
Winter Park, FL
3 2018 - 07.2019
- Walked units to make sure that they were move in ready for future residents
- Received 5 star ratings on all work orders completed
- Scheduled vendors for various work
- Trained the grounds keeper on certain service calls
- Took initiative to make up a daily schedule unless there was something specific that needed to be done
Service Technician
First Communities
Orlando, FL
07.2017 - 03.2018
- Answered service calls during and after business hours
- Diagnosed and repaired AC units
- Repaired and installed plumbing systems, fixtures, and appliances
- Assisted with apartment make-readies and renovations
- Tested pool chemicals and cleaned pool
- Was apart of an on call rotation
Service Technician
Pegasus Residential
Tallahassee, FL
07.2016 - 07.2017
- Answered service calls during and after business hours
- Diagnosed and repaired AC units
- Repaired and installed plumbing systems, fixtures, counter tops and appliances
- Assisted with apartment make-readies and renovations
- Tested pool chemicals and cleaned pool daily (D.E, Sand)
- Was apart of on call rotation
- Looked for ways to improve overall property appearance and service
Groundskeeper/Porter
Alexan at Southwood
Tallahassee, FL
04.2015 - 03.2016
- Maintained the clubhouse, grounds, and breezeways daily
- Pressure washed breezeway, stairwells, and sidewalks when needed
- Helped out with service request
- Assisted with make-ready and on call duties
Service Technician
Franklin Pointe
Tallahassee, FL
01.2015 - 04.2015
- Answered service calls during and after business hours
- Removed and installed plumbing systems, fixtures, and kitchen components
- Assisted with apartment make-readies
- Handled "on call" with the service manager
Grounds Keeper
West 10
Tallahassee, FL
11.2013 - 01.2015
- Pick up trash around office, and buildings daily
- Made sure garbage compactor worked and was cleaned daily
- Pressure wash (buildings, sidewalks and curbs)
- Helped out with service request when needed
Education
High School Diploma -
Florida Agriculture & Developmental Research School
2008
Florida Agriculture & Mechanical University
Skills
- Attention to detail
- Knowledge of unit turnover,plumbing, electrical, and carpentry
- Good customer service skills
- Student property and conventional background
- Yardi software
- Onesite software
- Sight plan software
- Proficient with Microsoft word, excel, and power point
- Tech Savvy
Certification
CPO Certified: CPO-470249 (October 22,2014 - October 22, 2019)
EPA Universal Certified: 809175451240 (September 2015)
Skills
Plumbing, Electrical, Pool, HVAC, Painting, and Appliance (gas/electrical), Kantech, keyless entry, and some carpentry
References
References available upon request
Timeline
Project Manager
Mlm
08.2020 - Current
Maintenance Assistant
ZRS Management LLC
07.2019 - 07.2020
Service Technician
First Communities
07.2017 - 03.2018
Service Technician
Pegasus Residential
07.2016 - 07.2017
Groundskeeper/Porter
Alexan at Southwood
04.2015 - 03.2016
Service Technician
Franklin Pointe
01.2015 - 04.2015
Grounds Keeper
West 10
11.2013 - 01.2015
Assistant Service Manager
Alliance Residential Company
3 2018 - 07.2019
High School Diploma -
Florida Agriculture & Developmental Research School
Florida Agriculture & Mechanical University
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