DESMOND KOUTSO
Lancaster,CA
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Caregiver
State Of California
12.2021 - 04.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, and tracked behaviors to keep healthcare supervisor well-informed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Crew Member
McDonald's Restaurant (Chevron)
04.2022 - 07.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Collaborated with team members to complete orders.
Crew Member
McDonald's Restaurant
08.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Customer Service, Maintenance, Unloader.
Antelope Valley Partners For Health
02.2023 - Current
- Answering and directing phone calls.
- Unloading trucks.
- emptying trash bags.
- maintaining restrooms clean.
Education
Associate of Science - Nursing
Antelope Valley College
Lancaster, CA2024
Skills
- Clear Communication
- Time Management
- Dependable and Cooperative
- Teamwork and Collaboration
- Customer Service
- Crew Leadership
- French Fluently
- Hard Working
- Optimistic
- Adaptability
Accomplishments
- Resolved product issue through consumer testing.
- Employee of the month at Mc Donald's (chevron) at 47th street Avenue S, palmdale.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Languages
English
French
Native or Bilingual
Certification
- Certified [Crew person of the month], [Mc Donald's (Chevron)] - [04/2022]
- Certified [Crew Person of the month], [Mc Donald's] -[11/2022]
- Food Handlers Card.
- Certified BLS ( Basic Life Support) provider.
- CNA ( Certified Nurse Assistant).
- CHHA (Certified Home Health Aide).
- Certified Mandated Reporter Of Child Abuse.
- NCHAM certificate ( National Center for Hearing Assessment and Management's)
Timeline
Customer Service, Maintenance, Unloader.
Antelope Valley Partners For Health
02.2023 - Current
Crew Member
McDonald's Restaurant
08.2022 - Current
Crew Member
McDonald's Restaurant (Chevron)
04.2022 - 07.2022
Caregiver
State Of California
12.2021 - 04.2022
Associate of Science - Nursing
Antelope Valley College
- Certified [Crew person of the month], [Mc Donald's (Chevron)] - [04/2022]
- Certified [Crew Person of the month], [Mc Donald's] -[11/2022]
- Food Handlers Card.
- Certified BLS ( Basic Life Support) provider.
- CNA ( Certified Nurse Assistant).
- CHHA (Certified Home Health Aide).
- Certified Mandated Reporter Of Child Abuse.
- NCHAM certificate ( National Center for Hearing Assessment and Management's)
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