Summary
Overview
Work History
Education
Skills
Functionalsummary
References
Timeline

Desmond Little

Houston,TX

Summary

I am currently looking for a full or part time position in an environment that offers a greater challenge, increased benefits, and the opportunity to help the company advance efficiently and productively. Highly organized and offer excellent interpersonal communication skills and attention to detail. Problem-solving skills and multi-tasking while demonstrating high level of accuracy. Knowledgeable in compliance and related regulations enabling superior results.

Overview

19
19
years of professional experience

Work History

Lead Line Cook

Memorial Hermann Hospital
01.2023 - Current
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Grilled meats and seafood to customer specifications.

Picker

HD Supply Facility Maintenance
09.2020 - 05.2021
  • Responsible for specialized warehouse tasks in loading, unloading, order pulling, shipping, returns, sorting, and transportation of goods
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.

Food Service Worker

Luna Pizza Restaurant
07.2019 - 09.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Line Cook

Benihana
04.2019 - 07.2019

Responsible for all grilled, broiled, fried and sauteed items prepared in the
kitchen.

Preparation and portioning of food items prior to cooking, such as tempura items,
sauces,
and grilled items. Other duties include plating and garnishing cooked items.
Responsible for
maintaining a sanitary kitchen workstation

Cook

Pappas BBQ
01.2019 - 04.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Back Up Cook

Cracker Barrell Old Country Store
04.2018 - 09.2018
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Reduced food waste through proper storage, rotation, and portion control practices.
  • Streamlined cooking processes for faster meal preparation during peak hours.
  • Participated in regular staff meetings to discuss menu changes, restaurant operations, and areas for improvement as a cohesive unit.

Picker

Tops Distribution Center
01.2016 - 02.2017
  • Pulled orders quickly to maintain demanding productivity goals.
  • Sorted and organized items in designated areas for easy access.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Kept accurate records of picked items to assist in inventory control and tracking.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Safely and securely loaded items to prevent damage during transport.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Kept work areas neat, clean and free from debris.

Production Cook/Team member / manager in training

Pizza Hut
04.2016 - 12.2016
  • Responsible for filling orders, making sure the store is clean, money handling /bank deposits
  • Observed food safety, proper cleaning and good hygiene practices to prevent food-borne illnesses.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Packaged takeout orders in proper containers and bagged up for customers.
  • Portioned out food and measured ingredients properly to prepare recipes.

Production Cook

Bocce Club Pizzeria
01.2010 - 12.2016
  • Making of all the food in the Store
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Food Server

Canterbury Woods
01.2015 - 03.2015
  • Taking orders and making sure that the food is made properly and to order for the individual
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Day Hab Direct Support Professional

Autism /services
10.2011 - 01.2014
  • Provided active treatment, which focused on skill development and maintenance for each individual as indicated in the Individual Plan of Care
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Credit card and Book sales

Dial America
01.2008
  • Taking phone calls from customers using an automated dialing system

Board/merchandise sales

Phatman Boardshop
01.2007 - 01.2011
  • Stocking of product and maintaining the overall look of the stores
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Stocked shelves efficiently, ensuring product availability and reducing restocking time.
  • Operated cash registers accurately, minimizing errors and processing transactions quickly.
  • Assisted in-store promotions to increase awareness of featured products resulting in higher sales.

Cashier/Money Handling

Burger King
01.2006 - 01.2009
  • Handled all types of duties on a daily basis
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Education

Continuing education in the General studies field -

E.C.C. North, 6205 Main Street, Williamsville, NY 14221

Phone: (716)851-1322

Regents Diploma -

Williamsville North High School, 1595 Hopkins Road, Williamsville, NY 14221
2007

Phone: (716)626-8500

Skills

  • Goal-Oriented
  • Effective negotiation
  • Food Preparation
  • Frying
  • Cooking techniques
  • Knife Skills
  • Sanitation
  • Grilling
  • Sanitation Practices
  • Kitchen equipment operation and maintenance

Functionalsummary

  • Ability to provide creative problem solving and support
  • Energetic, organized, and Fast Learner
  • Strong multi-tasking management abilities
  • Strong verbal communication
  • Proficient in Microsoft Office Suite: Word, Excel, and PowerPoint
  • Experience with customer service, phone skills, outbound calls, customer request, internet, product knowledge, telecommunications and working in call center environment

References

  • Joe Maxwell, 89 Jasmine Court, East Amherst, NY, 14221, (716) 574-4510
  • Jaime Thomas, 3212 SE Morrison st, apt 6, Portland, OR, 97214, (716)982-6973
  • Samuel Castanza, 3018 Baseline Road, Grand Island, NY, 14072, (716) 863-6734

Timeline

Lead Line Cook - Memorial Hermann Hospital
01.2023 - Current
Picker - HD Supply Facility Maintenance
09.2020 - 05.2021
Food Service Worker - Luna Pizza Restaurant
07.2019 - 09.2020
Line Cook - Benihana
04.2019 - 07.2019
Cook - Pappas BBQ
01.2019 - 04.2019
Back Up Cook - Cracker Barrell Old Country Store
04.2018 - 09.2018
Production Cook/Team member / manager in training - Pizza Hut
04.2016 - 12.2016
Picker - Tops Distribution Center
01.2016 - 02.2017
Food Server - Canterbury Woods
01.2015 - 03.2015
Day Hab Direct Support Professional - Autism /services
10.2011 - 01.2014
Production Cook - Bocce Club Pizzeria
01.2010 - 12.2016
Credit card and Book sales - Dial America
01.2008
Board/merchandise sales - Phatman Boardshop
01.2007 - 01.2011
Cashier/Money Handling - Burger King
01.2006 - 01.2009
E.C.C. North - Continuing education in the General studies field,
Williamsville North High School - Regents Diploma,
Desmond Little