Summary
Work History
Education
Skills
Languages
Timeline
Generic

Desmond Ntango

Columbus,OH

Summary

Dynamic technician with a proven track record at Belva Tech Ltd, excelling in troubleshooting and equipment maintenance. Recognized for enhancing operational efficiency and customer satisfaction through strong attention to detail and effective communication. Skilled in preventive maintenance and team training, consistently reducing response times and improving performance across projects.

Work History

Technician/Installer

Belva Tech Ltd
  • Assisted in troubleshooting equipment issues to enhance operational efficiency.
  • Learned safety protocols and best practices for maintaining a safe work environment.
  • Supported inventory management by organizing tools and supplies effectively.
  • Operated basic machinery under supervision, ensuring adherence to safety standards.
  • Collaborated with team members to streamline workflow processes and reduce downtime.
  • Maintained cleanliness of work areas, promoting a safe and organized workplace.
  • Participated in training sessions to develop technical skills and knowledge of equipment.
  • Documented daily activities and reported findings to senior technicians for further action.
  • Optimized system performance thorough testing and analysis.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
  • Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Assisted in maintaining tools and ensuring safety protocols were followed.
  • Supported senior installers in performing installations efficiently.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Elevated data security, implementing robust cybersecurity measures across all systems.

Education

Bachelor of Science - Marketing

University of Dschaang
Dschang
08.2018

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Preventive Maintenance
  • Documentation and reporting
  • Equipment maintenance
  • Work Planning and Prioritization
  • Customer interaction
  • System troubleshooting
  • Heavy lifting
  • Repair services
  • Routine Inspections
  • Workload management
  • Team Training
  • Relationship building
  • Performance improvement
  • Electrical repair
  • Hardware installation
  • Operations monitoring
  • System Tests
  • Equipment calibration
  • Risk mitigation

Languages

English
Full Professional

Timeline

Technician/Installer

Belva Tech Ltd

Bachelor of Science - Marketing

University of Dschaang
Desmond Ntango