Desmond Peeples
Keene
Summary
Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.
Overview
23
23
years of professional experience
Work History
Solutions Advisor
ADT
06.2023 - Current
- Consulted with small business owners to assess their security needs and recommend tailored ADT security solutions.
- Developed and maintained strong relationships with clients, providing ongoing support and ensuring customer satisfaction.
- Conducted site surveys and created customized security plans to address specific business requirements.
- Presented and demonstrated ADT security products and services to potential clients, highlighting key features and benefits.
- Managed the sales process from initial contact to installation, including follow-up and troubleshooting.
- Achieved and exceeded sales targets through effective prospecting, networking, and lead generation.
- Provided training and support to clients on the use of ADT security systems and services.
Merchandising Assistant Store Manager
Dicks Sporting Goods
09.2005 - 11.2022
- Executed multiple projects simultaneously, coordinating and prioritizing tasks.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Tracked sales trends and recommended adjustments to maximize departmental profitability.
- Placed prices and descriptive signage to enhance displays and promote items.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
- Evaluated and analyzed product performance to develop optimal improvement strategies.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Minimized staff turnover through appropriate selection, orientation and training.
- Maintained adequate staffing to meet objectives within budget.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Conducted quality, timely performance feedback and performance appraisals.
- Entered time and attendance logs in preparation for payroll.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Stocking Associate
Home Depot
06.2003 - 09.2005
- Broke down and discarded empty packaging and boxes after stocking products.
- Arranged product on shelves following merchandising guidelines.
- Stocked merchandise by UPC codes and read labels to match.
- Unloaded goods using hand trucks or other equipment to receive merchandise.
- Moved items to designated warehouse areas.
- Inspected items received for damage or other issues.
- Attached price labels to products and updated sales floor signs.
- Reviewed sales promotion information and plan-o-grams to follow for product display.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Greeted customers and retrieved requested products to drive satisfaction.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Palletized merchandise for easy movement to sales floor locations.
- Updated product labels to reflect accurate pricing.
Stocking Associate
Kmartcorp
10.2002 - 09.2005
- Broke down and discarded empty packaging and boxes after stocking products.
- Arranged product on shelves following merchandising guidelines.
- Stocked merchandise by UPC codes and read labels to match.
- Inspected items received for damage or other issues.
- Lifted materials of varied weights on regular basis.
- Replenished items to maintain stock availability.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Palletized merchandise for easy movement to sales floor locations.
- Updated product labels to reflect accurate pricing.
Education
Associates - Audio engineering
Institute of Audio Research
New York, NY05.1999
High School Diploma - undefined
Hill Regional Career High School
New Haven, CT06.1995
Skills
- Staff scheduling
- Performance evaluations
- Inventory management
- Product merchandising
- Team leadership
- Recruitment strategies
- Communication skills
- Operational compliance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Strategic planning
- Project management
Timeline
Solutions Advisor
ADT
06.2023 - Current
Merchandising Assistant Store Manager
Dicks Sporting Goods
09.2005 - 11.2022
Stocking Associate
Home Depot
06.2003 - 09.2005
Stocking Associate
Kmartcorp
10.2002 - 09.2005
High School Diploma - undefined
Hill Regional Career High School
Associates - Audio engineering
Institute of Audio Research