Desmond Pitt
Oxon Hill,MD
Summary
Results-driven Sales Manager with a track record of exceeding sales targets and driving revenue growth. Skilled in building and maintaining strong customer relationships, conducting market research, and implementing effective sales strategies. Experienced in managing sales teams, analyzing sales data, and identifying opportunities for improvement. Proficient in sales tracking and KPI monitoring, with a strong focus on achieving business objectives. Excellent leadership and communication skills, with a proven ability to motivate and coach team members. Dynamic sales professional with background in developing and implementing effective sales strategies. Proven track record of increasing revenue and market share while reducing costs. Demonstrated ability to lead and motivate sales teams to consistently meet and exceed targets. Experienced in developing customer relationships, market analysis and product positioning.
Overview
14
14
years of professional experience
Work History
Amazon Associate
Amazon
Fredericksburg , VA
08.2024 - Current
- Operated equipment such as scanners and scales correctly during checkout process.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Facilitated virtual classroom discussions on various topics related to the course content.
- Provided guidance to students on how to navigate the Learning Management System.
- Assessed learners' needs through surveys, interviews, focus groups.
- Utilized a variety of teaching methods such as problem-solving exercises, simulations, role plays.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
Logistics Manager
Edifis
Tyson's corner, Va
04.2022 - Current
- Managed customer accounts and customer relationships
- Established relationships with key customers, providing personalized service and support
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
- Held daily check-ins with team members to set objectives and monitor progress
- Analyzed sales data to identify trends and make recommendations for improvement
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently
- Conducted regular training sessions with sales team members to ensure effective sales techniques were used
- Managed sales team activities by evaluating needs of each territory and participating in sales calls
- Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing
- Managed a team of 10+ sales representatives across multiple markets
- Established transportation cost standards and economical shipping practices.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
- Ensured compliance with government regulations related to freight forwarding activities.
- Implemented and planned warehouse safety and security programs and activities.
- Led and managed projects to support logistics efforts and plans.
Catering manager
Chris kitchen LLC
Washington, DC
04.2019 - 04.2022
- Participated in customer meetings and worked closely with team to resolve customer satisfaction issues
- Created and executed strategic sales plan, expanding customer base and extending global reach
- Identified potential new markets for products and services offered by the organization
- Traveled for in-person meetings with customers and partners, developing key relationships
- Negotiated contracts with vendors to achieve optimal pricing and discounts for clients
- Implemented customer loyalty programs to increase customer retention
- Maintained up-to-date knowledge of industry developments through research activities and networking events
- Established and adjusted selling prices by monitoring costs, competition and supply and demand
- Designed incentive programs for high-performing sales personnel to motivate them to exceed goals
- Built partnerships with third-party vendors to expand sales opportunities
- Increased customer retention and renewal growth by revitalizing existing business in segment
Package handler
FedEx
Middletown, PA
06.2017 - 02.2019
- Maintained inventory records related to the usage of supplies needed for production activities
- Accomplished tasks with attention to detail while meeting tight deadlines
- Gained experience in calibrating precision measuring instruments following established protocols
Transportation Security Officer
Department of homeland security
Alexandria, Va
04.2011 - 07.2015
- Utilized problem solving skills to identify potential threats within a variety of items
- Successfully completed all training requirements related to airport safety standards
- Maintained up-to-date knowledge of current aviation security procedures and protocols
Education
High School Diploma -
Dr. Henry A. Wise
Upper Marlboro, MD05.2008
Skills
- Sales Tracking
- KPI Tracking
- Market Research
- Performance Management
- Account Management
- Business Planning
- New Business Development
- Staff Management
- Lead Generation
- Brand-building strategies
- Social Media Savvy
- Marketing strategy
- Risk Mitigation
- Goal Setting
- Analytical problem solver
- Transportation management systems
- Warehouse operations
- Strategic sourcing
- Operational management
- Team management
- Transportation activity management
- Shipping documentation
- Documentation
- Import and export operations
- Warehouse operation oversight
- Logistics management
- Shipping and receiving
References
References available upon request
Timeline
Amazon Associate
Amazon
08.2024 - Current
Logistics Manager
Edifis
04.2022 - Current
Catering manager
Chris kitchen LLC
04.2019 - 04.2022
Package handler
FedEx
06.2017 - 02.2019
Transportation Security Officer
Department of homeland security
04.2011 - 07.2015
High School Diploma -
Dr. Henry A. Wise