Desmond Poole
Overview
8
8
years of professional experience
Work History
Weapons Detection Administration Assistant
Vanderbilt University
03.2024 - Current
- Collaborated with university personnel to assess security program and technology effectiveness, leading to informed improvements.
- Developed strategies to enhance program effectiveness, resulting in improved operational outcomes.
- Directed uniform compliance corrections for correspondence, ensuring adherence to established standards.
- Referred officers to appropriate and beneficial programs for cases involving conduct and ethical matters
- Issued disciplinary under policy for officer development
Branch Manager
Massage Envy Spa
01.2021 - 03.2024
- Managed customer accounts and memberships, enhancing client satisfaction and retention.
- Processed new hires; onboarded and trained employees to ensure smooth integration.
- Organized schedules for customers and employees, optimizing resource allocation.
- Managed store hours by opening and closing, maintaining operational efficiency.
- Perform routine administrative tasks such as phone and email correspondences, creating reports, bookkeeping, etc.
Assistant Manager
Absolute Wireless By Sprint
07.2019 - 12.2020
- Developed and delivered engaging sales presentations.
- Designed marketing strategies and display arrangements to attract customer interest.
- Oversaw customer accounts to maintain high levels of customer satisfaction.
- Built a diverse and consistent sales portfolio.
- Developed onboarding programs for new employees to enhance understanding of company policies.
Floor Associate Lead
Academy Sports + Outdoors
11.2017 - 06.2019
- Promoted to Asset Protection within 5 months of employment.
- Analyzed reports of items and incidents to identify trends and improve inventory management.
- Scheduled and organized restocking tasks to maximize product availability for customers.
- Greeted and assisted customers, enhancing their shopping experience.
Education
Bachelor of Business Administration -
Belmont University
Nashville, United States05-2023
Skills
- Safety Protocols
- Incident Documentation
- Project Management
- System Monitoring
- Microsoft Office
- Computer Skills
- Management
- Organization
- Problem Solving
- Teamwork
- Communication
Timeline
Weapons Detection Administration Assistant
Vanderbilt University
03.2024 - Current
Branch Manager
Massage Envy Spa
01.2021 - 03.2024
Assistant Manager
Absolute Wireless By Sprint
07.2019 - 12.2020
Floor Associate Lead
Academy Sports + Outdoors
11.2017 - 06.2019
Bachelor of Business Administration -
Belmont University