Desmond Porter

• Operate production equipment

• Maintain the warehouse’s machines

• Store products and materials

• Meet the deadlines of individual production tasks during shift

• Report on defective products or machinery

• Check stock levels and report deficiencies in products or raw materials

• Keep the worksite clean to avoid hazards from chemicals and fragile products

• Maintain production goals

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Checked and tested foods to verify quality and temperature.
• Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

• Followed good manufacturing processes (GMPs).
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
• Prioritized employee safety to reduce incidents.

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

• Greet and welcome guests

• Answer questions and address complaints

• Answer all incoming calls and redirect them or keep messages

• Receive letters, packages etc. and distribute them

• Prepare outgoing mail by drafting correspondence, securing parcels etc.