Desmond P. Smith
District Heights,USA
Summary
Motivated team member with extensive retail and customer service experience, seeking to contribute to ALDI as a Store Associate. Proven ability to maintain high standards of cleanliness and organization while delivering exceptional customer service. Strong communication skills and multitasking capabilities enhance customer satisfaction and store efficiency. Notable achievements include proactive issue resolution and effective product merchandising in previous roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Seasonal Store Associate
Burlington Coat Factory
Forestville, MD
10.2024 - 03.2025
- Stocked shelves and organized merchandise to ensure a clean and shoppable sales floor
- Unloaded shipments and managed inventory restock efficiently
- Provided friendly and helpful customer service
- Maintained a safe and organized backroom following proper procedures
- Assisted with store displays and promotional signage
Intern
United Planning Organization
Washington, DC
02.2024 - 04.2024
- Assisted plumbing tasks, demonstrating attention to detail and following safety protocols
- Supported team with job site preparation and inventory tasks
Intern
RCM of Washington, Direct Support Professional Academy
Washington, DC
06.2023 - 09.2023
- Gained training in empathy, person-centered thinking, and crisis intervention
- Learned organizational and community support skills
Intern
Marion Barry Summer Youth Employment Program
Washington, DC
07.2023 - 08.2023
- Relocated furniture and inventoried tools and supplies
- Maintained a clean and efficient work environment
Advocacy Trainee / Job Readiness Training
Time for Change
Washington, DC
01.2021 - 02.2021
- Learned workplace professionalism and customer engagement skills
- Completed career planning and cleanliness-focused tasks
Advocacy Trainee / Job Readiness Training
Time for Change
Washington, DC
06.2020 - 07.2020
- Learned workplace professionalism and customer engagement skills
- Completed career planning and cleanliness-focused tasks
Education
Bachelor of Social Work -
McDaniel College
Westminster, MD05-2026
Certification of Completion -
UPO Building Career Academy
Washington, DC04.2024
High School Diploma -
Chelsea High School
Hyattsville, MD01.2021
Skills
- Exceptional customer service and communication skills
- Proven ability to stock, organize, and maintain merchandise displays
- Experienced in working in fast-paced, team-oriented environments
- Capable of operating standard retail equipment (hand jacks, floor scrubbers)
- Strong attention to detail and time management skills
- Ability to follow safety guidelines and maintain store cleanliness
- Certified in OSHA-10 Safety and CPR/First Aid
- Microsoft Word
- Excel
- PowerPoint
- Inventory management basics
- Equipment handling: manual/electric hand jack
- Floor scrubber
Certification
- OSHA-10 Safety Training, 04/30/24
- CPR/First Aid, American Heart Association, 02/28/25
- Plumbing I & II Certification, NCCER, 04/30/24
- The MANDT System, Crisis Prevention, 02/28/24
Timeline
Seasonal Store Associate
Burlington Coat Factory
10.2024 - 03.2025
Intern
United Planning Organization
02.2024 - 04.2024
Intern
Marion Barry Summer Youth Employment Program
07.2023 - 08.2023
Intern
RCM of Washington, Direct Support Professional Academy
06.2023 - 09.2023
Advocacy Trainee / Job Readiness Training
Time for Change
01.2021 - 02.2021
Advocacy Trainee / Job Readiness Training
Time for Change
06.2020 - 07.2020
Bachelor of Social Work -
McDaniel College
Certification of Completion -
UPO Building Career Academy
High School Diploma -
Chelsea High School
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