Lead daily warehouse operations, including inbound, outbound, and inventory control functions in a high-volume distribution environment
- Manage staffing, scheduling, and performance of warehouse associates to meet productivity and service goals
- Monitor KPIs and implement corrective actions to improve operational efficiency and reduce costs
- Ensure compliance with safety and quality standards while promoting a strong safety culture
- Drive continuous improvement initiatives to streamline processes and improve workflow efficiency
- Implemented safety protocols, resulting in improved compliance and reduction of workplace incidents.
- Analyzed performance metrics to identify trends, driving strategic decisions that enhanced productivity levels across operations.
- Established relationships with vendors to negotiate favorable terms, enhancing supply chain reliability and efficiency.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Raised property accuracy and accountability by creating new automated tracking method.
- Coordinated daily logistics and distribution activities, ensuring timely delivery of products to clients.