Desmond Roberts
PORT ST LUCIE
Summary
Efficient Truck Driver with solid foundation in safe and timely transportation. Proven ability to navigate diverse routes and maintain vehicle upkeep. Demonstrated proficiency in adhering to schedules and fostering positive client relationships.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CDL A DRIVER
Performance Food Group Co
04.2021 - Current
- Contributed to team success by actively participating in meetings, offering suggestions for process improvements, and collaborating on problem-solving initiatives.
- Advanced safety awareness with ongoing training in defensive driving techniques, hazard recognition, and accident prevention strategies.
- Enhanced on-time delivery rates by efficiently planning routes and utilizing GPS technology for navigation.
- Ensured accurate load documentation, verifying contents and quantities against shipping manifests before and after each trip.
- Utilized on-board computer to track hours of service.
- Participated in ongoing professional development opportunities to stay current on industry trends, updates to regulations, and new technologies to enhance job performance.
- Collaborated with dispatchers to optimize delivery schedules based on traffic patterns, road conditions, and customer needs.
- Provided exceptional customer service by quickly resolving any concerns or issues related to deliveries or product handling.
- Conducted thorough pre-trip inspections, ensuring the safe operation of equipment during transport activities.
- Exhibited strong attention to detail when completing paperwork accurately for billing purposes as well as meeting regulatory requirements like HOS logs or DVIRs reports.
- Maintained driver's logs and completed pre-trip inspections.
- Reduced fuel consumption through effective route planning and implementing eco-driving techniques.
- Maintained route plans and communicated barriers to dispatch.
- Assisted in training new drivers, sharing knowledge of routes, procedures, and best practices for efficient and safe operations.
- Improved safety records by strictly adhering to company guidelines and federal regulations during all driving assignments.
- Supported warehouse operations when needed, assisting with loading/unloading trucks and organizing inventory for optimal efficiency.
- Demonstrated adaptability by adjusting to last-minute schedule changes and managing multiple tasks simultaneously while maintaining a high level of performance.
Detailer Owner
Dolphin Auto Spa
02.2019 - 01.2024
- Founded and Operated Dolphin Auto SPA. Delivering quality control all while maintaining client relations.
- Washed cars and trucks daily for auto dealership.
- Assisted in recruiting, hiring and training of team members.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Reduced operational risks while organizing data to forecast performance trends.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
Truck Driver Helper
Lees Transportation Services
01.2009 - 02.2019
- Assisted with vehicle maintenance tasks, contributing to the overall safety and functionality of the fleet.
- Applied strong problem-solving skills during unexpected delivery challenges, finding solutions that minimally impacted timelines or customer satisfaction levels.
- Promoted a clean working environment by keeping the truck cab neat and organized at all times.
- Minimized potential accidents through adherence to safety protocols while on job sites or navigating heavy traffic conditions alongside drivers.
- Displayed strong work ethic by consistently arriving on time for shifts and exhibiting a positive attitude throughout all job-related tasks.
- Maintained accurate records of deliveries, pickups, and other relevant information to streamline operations.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Moved furniture and boxes using utility dolly and truck ramp.
- Helped train new employees in safe practices and warehouse procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
High School Diploma -
Lincoln Park Academy
Fort Pierce05-2007
Skills
- Route planning
- Load documentation
- Pre-trip inspection
- Safety compliance
- Customer service
- Truck maintenance
- Problem solving
- Team collaboration
- Employee training
- Time management
- Inventory management
- Air brake operation
- Trailer coupling and uncoupling
- Strong work ethic
- Safe driving
Certification
- Load Securement Training Certificate – Federal Motor Carrier Safety Administration.
- Tanker Hazardous Materials Training — Pipeline and Hazardous Materials Safety Administration.
- Flatbed Cargo Securement Certificate – Commercial Vehicle Safety Alliance.
- Bloodborne Pathogens Training Certificate – Occupational Safety and Health Administration.
- Roadside Inspection Preparedness Certificate — Commercial Vehicle Safety Alliance.
- Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
- Hours of Service Compliance Training – Federal Motor Carrier Safety Administration.
- Smith System Driver Improvement Institute Certificate – Smith System.
- Electronic Logging Device Compliance Training – Federal Motor Carrier Safety Administration.
Timeline
CDL A DRIVER
Performance Food Group Co
04.2021 - Current
Detailer Owner
Dolphin Auto Spa
02.2019 - 01.2024
Truck Driver Helper
Lees Transportation Services
01.2009 - 02.2019
High School Diploma -
Lincoln Park Academy
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