Desmond Rosario

• Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
• Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
• Replenished inventory with focus on addressing customer needs.
• Lifted materials of varied weights on regular basis.
• Counted and stocked different types of merchandise to comply with inventory control tag requirements.
• Ensured no damaged or expired items were placed on shelves.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Completed physical inventory counts each month.

• Documented conversations with customers to track requests, problems and solutions.
• Upheld strict quality control policies and procedures during customer interactions.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

• Assisted in navigating large loads to assigned areas.
• Stocked shelves with products and performed expiration rotation to mitigate stock damage and loss.
• Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
• Handled packages in safe and meticulous manner while unloading and transporting.

Sorted Mail Based on Location

• Performed routine preventive maintenance on sorting machines and removed envelope jams.

• Sort packages based on delivery routes
• Loaded and Unloaded Trucks/Containers