Hi, I’m
Desmond Thomas
Houston,TX
Summary
Proven track record in enhancing customer satisfaction and warehouse efficiency during tenure at LYFT. Skilled in pallet jack handling and exceptional customer service, consistently maintained safe driving records and improved delivery timeliness. Achieved significant reductions in potential vehicle repair costs through diligent inspections and maintenance.
Overview
3
years of professional experience
6
years of post-secondary education
Work History
LYFT
Driver, Warehouse Orders
2022.02 - Current (2 years & 7 months)
Job overview
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Banket College , Sierra Leone
High School Diploma
2014.07 - 2020.05 (5 years & 10 months)
University Overview
- Awarded [Diploma in Computer
Skills
- Loading and unloading
- Order Picking
- Heavy Lifting
- Warehouse Safety
- Customer Service
- Pallet Jack Handling
- Shipping and receiving
- Product verification
- Truck loading
- Route Planning
- Roads and highways knowledge
- Dependable and reliable
- Positive Attitude
- Valid Driver's License
- Vehicle Cleaning and Maintenance
- GPS and route planning
- Vehicle inspections
- Safe Driving
- Time Management
Timeline
Driver, Warehouse Orders
LYFT
2022.02 - Current (2 years & 7 months)
Banket College
High School Diploma
2014.07 - 2020.05 (5 years & 10 months)
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridLanguages
English
Full Professional
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
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