Desmond Villanueva
Upland,CA
Summary
Driven and collaborative professional with experience at UPS and Cinemark, excelling in heavy lifting and customer service. Demonstrated ability to enhance customer satisfaction and safety, alongside efficient package handling. Skilled in team collaboration and warehouse safety, contributing to significant improvements in operational efficiency and guest experience.
Overview
3
3
years of professional experience
Work History
Package Handler
UPS
07.2023 - Current
Handled unloading of freight trucks efficiently.
Examined shipments for inconsistencies such as broken seals or packaging flaws.
Theater Usher
Cinemark
10.2021 - 07.2023
- Helped maintain accurate inventory of theater supplies such as programs, hearing devices, and refreshments for guest convenience.
- Provided valuable feedback to management on ways to improve customer satisfaction based on guest interactions.
- Ensured safety and comfort of guests by promptly addressing any concerns or issues that arose.
- Enhanced patron experience by providing courteous and efficient service during performances.
Education
High School Diploma -
Excelsior Charter School
Victorville, CA2023
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Customer service qualities
- Food handlers
Timeline
Package Handler
UPS
07.2023 - Current
Theater Usher
Cinemark
10.2021 - 07.2023
High School Diploma -
Excelsior Charter School