Desmond White
Minneapolis,MN
Summary
Accounts payable/receivable professional with extensive experience in managing invoices, tracking expenses, and maintaining vendor files. Proficient in posting and processing payments using SAP and QuickBooks. Demonstrates strong attention to detail and a methodical approach to record-keeping.
Overview
19
19
years of professional experience
Work History
Accounts Payable/Accounts Receivable
So Good So You
Saint Paul, MN
02.2024 - Current
- Coded invoices and records, ensuring organization and accuracy.
- Assessed data entry calculations and billing codes for precision.
- Processed invoices, credit memos, and accounts receivable documents efficiently.
- Verified vendor accounts by reconciling monthly statements and transactions.
- Conducted research on customer accounts to resolve payment inquiries.
- Updated vendor files with new contact information and payment terms.
- Communicated with vendors and customers to address account issues.
- Entered customer payments into accounting software for accurate tracking.
- Applied customer ACH payments.
Accounts Receivable Clerk
TDS Gift Cards
Minneapolis, MN
12.2023 - 01.2024
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices and payments.
Accounts Receivable Collections Specialist
SPS Commerce Inc
Minneapolis, MN
09.2023 - 12.2023
- Answered customer questions regarding account discrepancies or problems.
- Accepted and processed customer payments and applied toward account balances.
- Contacted customers with delinquent accounts to solicit payment.
- Performed administrative functions for assigned accounts, recorded address changes and purged records.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Received payments and posted amounts to customer accounts.
Accounts Payable Clerk
So Good So You
Saint Paul, MN
05.2023 - 08.2023
- Coded invoices and other records to maintain organized and accurate records.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Prepared and updated vendor files, tax documents and insurance information.
- Interfaced and responded to inquiries to correct accounts payable discrepancies.
- Handled high-volume invoice processing with minimal supervision.
- Checked postings and documents for correctness, accuracy and proper coding.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Verified vendor accounts by reconciling monthly statements and related transactions.
Data Entry Clerk/ Accounts Payable
Saint Paul Commodities
Edina, MN
11.2022 - 04.2023
- SAP
- Microsoft Xcel
- Prepared monthly PO report
- Data Analysis
- Processed Payable Invoices
- Data Entry
- Handled high-volume invoice processing with minimal supervision.
- Coded invoices and other records to maintain organized and accurate records.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
Vault Clerk
Computershare
Minneapolis, MN
04.2022 - 10.2022
- Data entry of customer information into Computershare internal database
- Verifying customer data
- Ensure the secure storage and handling of mortgage loan files in our vault
- Retrieve and prepare documents for shipment as requested by internal and external customers.
Pre-Auditor
Tena Companies Inc
Saint Paul, MN
11.2020 - 09.2021
- Review Mortgage files to ensure that the information matches what is contained within the database
- Site and bookmark any discrepancies found during the review process
- Prepare files for a final audit by our Auditor colleagues.
- Examined financial statements to detect and report errors and irregularities.
- Utilized auditing and compliance software to advance efficiency.
Loan Processor
Wells Fargo Home Mortgage
Eagan, MN
05.2019 - 10.2020
- Adhered to strict protocols to ensure the security of customer information
- Verified customer information on file to ensure accuracy
- Performed research to reconcile information discrepancies via internal and external databases
- Drafted mortgage assignments using adobe pdf
- Proficient in the use of Skype to communicate with colleagues, and to present information
- Experience using Microsoft Excel to organize information needed to complete job tasks
- Limited experience performing shipping and receiving of customer documents
- Performed outbound calls to local county governments to obtain and verify customer information.
Driver Uber
04.2018 - 05.2019
- Demonstrated professional conduct with clients and families to deliver outstanding customer care
- Interacted with customers in a pleasant, cordial manner.
Loan Processor
Wells Fargo Home Mortgage
Minneapolis, MN
10.2017 - 04.2018
- Maintained complete confidentiality of all submitted information according to release guidelines
- Entered member transaction data into our internal database
- Adhered to Wells Fargo Home Mortgage security and audit procedures
- Ensured confidentiality of banking records and client information.
Assembler
APG Cash Drawer
Minneapolis, MN
09.2015 - 09.2017
- Determine materials, tools, and equipment needed for product orders
- Reviewed and verified all work was completed in compliance with sales orders and customer specifications
- Set up and performed hand and automatic assembly operations on components, sub-assemblies, and assemblies
- Assembled cash drawers with hand and power tools
- Assessed work for errors or compliance issues and made corrections.
Receptionist/Office Assistant MPC
MPC
Mendota, MN
06.2012 - 07.2015
- Received and screened a high volume of inbound calls
- Made outbound calls as necessary
- Meet and greet internal and external customers in a professional and cordial manner
- Received and processed internal and external communications, including mail and email.
- Scheduled and confirmed appointments.
Custodian Worker
Regions Hospital
Saint Paul, MN
11.2007 - 05.2012
- Cleaned and returned vacant rooms to occupant-ready status
- Emptied and cleaned various waste receptacles
- Stocked and replenished restroom supplies
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Education
Associate - Business Management
Saint Paul College
07-2014
Diploma - General Education
Highland Park Senior High
Saint Paul, MN06-2006
Skills
- Adaptability
- Customer relationship management
- Attention to detail
- Bank deposits
- Transaction recording
- Cash application
- Invoice and payment processing
- Data entry and management
- Microsoft Excel
- QuickBooks experience
- Accounts receivable
- SAP
- Dispute resolution
- Accurate payment posting
- Billing dispute resolution
- Cross-team collaboration
- Time management
- 10-key data entry
Timeline
Accounts Payable/Accounts Receivable
So Good So You
02.2024 - Current
Accounts Receivable Clerk
TDS Gift Cards
12.2023 - 01.2024
Accounts Receivable Collections Specialist
SPS Commerce Inc
09.2023 - 12.2023
Accounts Payable Clerk
So Good So You
05.2023 - 08.2023
Data Entry Clerk/ Accounts Payable
Saint Paul Commodities
11.2022 - 04.2023
Vault Clerk
Computershare
04.2022 - 10.2022
Pre-Auditor
Tena Companies Inc
11.2020 - 09.2021
Loan Processor
Wells Fargo Home Mortgage
05.2019 - 10.2020
Driver Uber
04.2018 - 05.2019
Loan Processor
Wells Fargo Home Mortgage
10.2017 - 04.2018
Assembler
APG Cash Drawer
09.2015 - 09.2017
Receptionist/Office Assistant MPC
MPC
06.2012 - 07.2015
Custodian Worker
Regions Hospital
11.2007 - 05.2012
Diploma - General Education
Highland Park Senior High
Associate - Business Management
Saint Paul College