Desmond Wilson

• Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Consulted with clients to assess personal style preferences and unique needs.
• Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
• Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
• Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
• Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
• Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
• Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
• Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
• Collaborated with other salon professionals to create a positive and welcoming atmosphere for all customers.
• Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
• Monitored inventory and availability of supplies, tools and products to minimize delays.
• Managed business customer service, responding to requests and concerns promptly.
• Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
• Counted and documented opening and closing cash amounts daily.
• Resolved guest complaints about service or style.
• Managed complex appointment schedule for high-volume client base.

Maintenance/A1 Cleaning services;Texas Workforce Commission;Texas Department of Criminal Justice; Department of Human Resources

Ensuring proper allocation of our security detail is alert, aware,and vigilant in maintaining and keeping order toward the clients we have been hired to serve.

• Collaborated security detail for all University of Texas games and activities. Adept at crowd control and articulating the clients needs and desires for the safety of the public.
• Mitigated risks associated with security breaches by maintaining up-to-date antivirus protection on all systems.
• Removed malware, ransomware, and other threats from laptops and desktop systems.

• Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
• Contributed to creative process through original ideas and inspiration.
• Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
• Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
• Pioneered virtual gallery space, allowing art enthusiasts worldwide to view and purchase works during restrictions on physical gatherings.
• Negotiated with suppliers to secure high-quality art materials at reduced costs, maintaining budget without compromising on standards.
• Enhanced public appreciation for art, writing and publishing articles on art criticism and theory in well-known magazines.
• Generated increased commissions by effectively networking at art fairs and social events, showcasing portfolio to potential clients.