Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
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Desmonde Thomas

Durham,NC

Summary

Enthusiastic and dedicated worker with extensive knowledge in Greenhouse Building maintenance and Physical Infrastructure. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Aspiring IT and cybersecurity professional with foundational knowledge in network security. Leveraging certifications, skills, and certifications to contribute to a dynamic IT team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Building Engineer

CBRE
Durham, NC
10.2022 - Current
  • Provided technical support for troubleshooting problems related to building systems and Argus Software.
  • Automated greenhouse daily functions and operations through Argus software.
  • Verified the effectiveness of software, wiring, and manual components.
  • Ensured compliance with applicable codes related to building construction and safety regulations.
  • Assisted with the development of emergency response plans in case of power outages or other issues.
  • Performed preventative maintenance on all equipment, ensuring optimal operation.
  • Implemented quality control measures designed to minimize risk associated with operations.

Maintenance Technician

CBRE
Durham, NC
10.2020 - 08.2022
  • Calibrated instruments used in testing processes to ensure accuracy of results.
  • Diagnosed mechanical problems using visual inspections and test instruments.
  • Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
  • Troubleshot complex electrical and mechanical issues with minimal downtime.
  • Master Argus Software to ensure changes for client and troubleshoot system errors.

Maintenance Assistant

CBRE
Durham, NC
09.2018 - 10.2019
  • Scheduled periodic tests on fire suppression systems such as sprinklers and extinguishers.
  • Monitored inventory levels of spare parts used in maintenance activities.
  • Provided technical support for staff when troubleshooting issues related to building systems.
  • Conducted preventive maintenance on machinery to ensure optimal performance.

Sales Associate

Dillards
Triangle Town Center, Raleigh
10.2017 - 02.2018
  • Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service
  • Operating Cash registers, managing financial transactions, and balancing drawers
  • Achieving established goals
  • Research and obtain information to be knowledgeable about industry.

Conference Room Coordinator

Budd Group
Raleigh, NC
02.2018
  • Operated and maintained audio-visual conference room equipment, ensuring seamless functionality
  • Acting as the liaison, I schedule video teleconferences and ensure the availability of resources.
  • Maintain and ensure audio-visual equipment including microphones, speakers, camera systems, display devices and video teleconferencing systems (VTC) are operational and ready for use
  • Set up and operate audio visual equipment for trainings, presentations, meetings and conferences
  • Perform minor equipment additions, removals, repairs, replacements and routine inspections
  • Offer expertise in troubleshooting multimedia audiovisual equipment.

Education

High School Diploma -

Wakefield High School
Raleigh, NC

East Carolina University
Greenville, NC

Forsyth Community College
Winston-Salem, NC

Skills

  • Detailed and organized
  • Network Troubleshooting
  • Equipment testing
  • Cybersecurity Best Practices
  • Building systems knowledge
  • Preventive Maintenance
  • Emergency planning
  • Safety Management
  • Risk Assessment
  • Network Security
  • Data Analysis
  • Business Continuity
  • Analytical Skills
  • Windows Server
  • Teamwork and Collaboration

Volunteer Experience

  • Upper Room Video/Sound Department
  • Soup Kitchen Volunteer
  • Upper Room Church Food Bank
  • Habitat for Humanity

Certification

  • COURSERA GOOGLE IT SUPPORT
  • COURSERA IT SECURITY
  • COURSERA OPERATING SYSTEM
  • COURSERA SYSTEM ADMIN
  • COURSERA TECHNICAL SUPPORT FUNDAMNETALS
  • COMPTIA 601 SECURITY+ (PENDING)

Timeline

Building Engineer

CBRE
10.2022 - Current

Maintenance Technician

CBRE
10.2020 - 08.2022

Maintenance Assistant

CBRE
09.2018 - 10.2019

Conference Room Coordinator

Budd Group
02.2018

Sales Associate

Dillards
10.2017 - 02.2018

High School Diploma -

Wakefield High School

East Carolina University

Forsyth Community College
Desmonde Thomas