Desne Gardner
Accounts Receivable Specialist
Tampa,FL
Summary
Professional with experience in managing accounts receivable processes. Proficient in invoice processing, payment tracking, and resolving discrepancies. Strong focus on team collaboration and achieving financial goals. Reliable and adaptable to changing business needs. Skilled in using accounting software and maintaining effective communication. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Contract Role /10DLC Campaign Vetting Processor
Syniverse Technologies LLC
Tampa, FL
10.2024 - Current
- Businesses register their brands and campaigns for long code messaging under 10DLC. This process includes a review by carriers aimed at minimizing spam and unwanted messages, which ultimately fosters trust in SMS communication.
- Specialized use case is addressed through the creation of a campaign as part of the 10DLC registration. These campaigns are then submitted to carriers for evaluation.
- Carriers assess each campaign based on criteria such as use case, message flow, and sample messages before making a decision on approval. Once approved, phone numbers are linked to the campaign for messaging purposes.
Accounts Receivable Specialist
Innovative Food Group Services
Tampa, FL
08.2023 - 06.2024
- Generated and distributed aging reports, cutting reporting errors by 20%
- Boost payment collection efficiency, leading to a 30% decrease in late payments by strategizing with management
- Negotiate payment arrangements for over 200 accounts, reducing delinquent payments by 40% within 6 months
- Handled write-offs and payment discrepancies for over 200 accounts, thereby reducing minor outstanding balances
Accounts Receivable Specialist
Anistar Technologies
Tampa, FL
01.2022 - 06.2023
- Managed invoice generation and dispatch for 200+ clients, ensuring a 95% on-time payment rate
- Process daily journal entries, enhance financial accuracy and support monthly close activities within 2 business days
- Implemented efficient use of QuickBooks and Bullhorn for invoice processing, resulting in bank deposits and 30% faster customer account resolution
- Executed journal entries, ensuring 100% accuracy and compliance with financial regulations
Contract-Accounts Receivable /Cash Applier
Johnson and Johnson
Tampa, FL
05.2022 - 10.2022
- Used SAP for daily cash applications, boosting financial accuracy by 25% and reducing account processing time by 30%
- Streamlined accounts receivable processes, enhanced electronic file maintenance and expediting cash applications by 20%
- Optimize the use Pivot Tables and V-LOOKUP to increase financial documentation precision by 30% and reduce processing time by a quarter
Contract- Admin / Customer Service
Kelly Services
Tampa, FL
09.2020 - 05.2022
- Assisted customers in navigating company's products and services, enhancing their overall experience.
- Developed and maintained strong relationships with clients to understand their needs better.
- Developed rapport with customers by actively listening and empathizing with their concerns.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Accounts Receivable Clerk
Gerdau Ameri steel US Inc
Tampa, FL
01.2008 - 08.2012
- Processed daily cash, wire, and ACH payments, applied to 200+ customer accounts
- Managed order entry in Prelude systems, processing over 500 customer transactions with a 95% accuracy rate
- Managed bank deposits and payment modifications, partnering with collections to decrease payment discrepancies by 20%
- Resolved customer inquiries via phone and email, enhancing customer satisfaction by 25%
- Boosted statement distribution efficiency, achieving 100% on-time delivery across email and mail channels
Education
Bachelor's Degree -
Saint Leo University
Saint Leo, FL 10.2017 - 05.2021
Associate Degree - undefined
Saint Leo University
Saint Leo, FL 10.2017 - 01.2019
Skills
Accounting Knowledge
Communication Skills
Data Entry
Credit Analysis and risk
Financial Analysis
Quick Books
Billing dispute Resolution
Collections
Pivot table and V Lookup
Account Reconciliation
Journal Entry
Quick thinking
Timeline
Contract Role /10DLC Campaign Vetting Processor
Syniverse Technologies LLC
10.2024 - Current
Accounts Receivable Specialist
Innovative Food Group Services
08.2023 - 06.2024
Contract-Accounts Receivable /Cash Applier
Johnson and Johnson
05.2022 - 10.2022
Accounts Receivable Specialist
Anistar Technologies
01.2022 - 06.2023
Contract- Admin / Customer Service
Kelly Services
09.2020 - 05.2022
Bachelor's Degree -
Saint Leo University
10.2017 - 05.2021
Associate Degree - undefined
Saint Leo University
10.2017 - 01.2019
Accounts Receivable Clerk
Gerdau Ameri steel US Inc
01.2008 - 08.2012