Desnee Robinson
Blacklick,Ohio
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Next-gen appointment scheduling system to manage patients demographic information and also verifying patient insurance information weekly. Organized and accurate in managing patient flow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Charge Entry Specialist
Specialized Medical Billing and Consulting
01.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Collaborated with coding team, ensuring accurate assignment of CPT and ICD codes to medical procedures.
- Provided exceptional customer service to patients, addressing inquiries related to billing and charges with professionalism and empathy.
- Prioritized workload effectively to ensure timely completion of assigned tasks, demonstrating strong time management and multitasking capabilities.
Housekeeping Aide
Mount Carmel East Hospital
02.2019 - 09.2021
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Ordered and stocked supplies to avoid shortages and excess inventory.
Education
Certificate in Medical Billing and Coding -
DeVry University
Columbus Oh08.2020
Skills
- Good knowledge of Next-Gen EMR
- Understands HIPAA mandates and maintains confidentiality of patients
- Insurance Verification
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Decision-Making
- Charge Capture Proficiency
- Problem-solving abilities
- Organizational Skills
- Active Listening
- Effective Communication
Accomplishments
- Letting patients know about costs, financial responsibility, and payment options before they receive services.
- Monetary Transactions- Handled cash and automatic debit card transactions with 100% accuracy.
- Understanding and acknowledging patients' concerns and empathize with their situation.
Summary - Professionalsummary
Skilled and experienced Charge Entry Experience with excellent data entry skills and extensive knowledge of appropriate medical codes. Very proficient at meeting weekly accounts and receivable goals. Certification Degree in Medical Billing and Coding along with 2 years of experience working as a Charge Entry Specialist.
Certification
- [Medical Billing And Coding Certificate DeVry University Nov2019-Aug2020
Timeline
Charge Entry Specialist
Specialized Medical Billing and Consulting
01.2022 - Current
Housekeeping Aide
Mount Carmel East Hospital
02.2019 - 09.2021
- [Medical Billing And Coding Certificate DeVry University Nov2019-Aug2020
Certificate in Medical Billing and Coding -
DeVry University
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