Tyler Bogart
Denver,CO
Summary
Motivated Gentlemen with 8 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Personable and dedicated Customer Service Representative with extensive experience in firearms and automotive industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Orilleys Auto Parts
Thornton, CO
10.2022 - 09.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality and conformance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Tow Truck Operator
Integrity towing
Henderson , CO
04.2020 - 12.2021
- Inspected tow truck and related equipment for safety and operational efficiency.
- Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
- Maintained records of service calls and completed work orders.
- Performed routine maintenance on the tow truck such as changing oil, lubricating parts and checking fluid levels.
- Ensured all necessary paperwork was filled out accurately prior to transportation of vehicle.
- Provided roadside assistance such as jump starts, tire changes, fuel delivery and lockout services.
- Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
- Adhered to all traffic laws while operating a tow truck in order to ensure safety of passengers and cargo.
- Attended required training courses related to proper use of tools and equipment used in tow truck operations.
- Utilized appropriate communication techniques when interacting with customers during emergency situations.
- Reported any mechanical issues with the tow truck immediately upon noticing them.
- Cleaned the interior and exterior of the tow truck regularly in order to maintain a professional appearance.
- Conducted daily pre-trip inspections of the tow truck according to established guidelines.
- Coordinated closely with dispatch personnel in order to ensure efficient routing of service calls.
- Provided reliable customer service while ensuring that all jobs were completed safely and efficiently.
- Followed detailed instructions from employers and clients in order to complete assigned tasks correctly.
- Ensured that all loads were secured properly before transporting them from one location to another.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Tied and secured loads to prevent shifting or damage to items.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Maximized team efficiency by using equipment to move materials.
- Transported damaged or disabled vehicles from accident sites to repair shops or other destinations.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Responded to customer inquiries regarding services provided by the company.
Education
High School Diploma -
Vantage Point High School
Northglenn, CO03.2014
Skills
- Sales Monitoring
- Cost Reduction
- Employee Performance Evaluations
- Recruiting and Interviewing
- Sales Growth
- Retail Operations
- Customer Relations
- Vehicle Maintenance and Repair
- Customer Service
- Forklift Operation
- Inventory Tracking
- Vehicle Maintenance
- Materials Movement
- Cargo Handling
- Stock Allocation
- Computer Terminal Operation
- Pallet Disassembly and Assembly
- Critical Thinking
- Wrapping and Banding
- Inventory Control
- Safe Moving Operations
- Production Support
Timeline
Assistant Manager
Orilleys Auto Parts
10.2022 - 09.2023
Tow Truck Operator
Integrity towing
04.2020 - 12.2021
High School Diploma -
Vantage Point High School
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