Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Desrea Nunn

Turlock,CA

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

14
14
years of professional experience

Work History

Cashier Team Lead

Vine Fuels
Salida, CA
07.2018 - 02.2023
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Resolve customer concerns, issues, and complaints efficiently and effectively
  • Provide support, assignments, direction, motivation, and coaching for associates
  • Monitor and analyze business processes and results to profitably achieve store goals
  • Manage cash and lottery processes
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Managed daily cash intake by counting out registers and tabulating profits.

Office Clerk

Frontier Fuel
Dalhart, TX
08.2012 - 11.2017
  • Greeted customers, answered inquiries, and directed them to the appropriate department.
  • Answered phone calls in a professional manner and transferred calls accordingly.
  • Prepare customer's statements, bills and invoices
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Updating fuel readings, sales and transfers for bulk plants and store locations
  • Troubleshoot any discrepancies in fuel inventory overage or shortage
  • Coordinating events as necessary
  • Created spreadsheets using Microsoft Excel for tracking data and creating reports.

Store Manager

Frontier Fuel
Dalhart, TX
05.2009 - 08.2012
  • Ensure prompt, efficient, and courteous customer service to store customers, vendors, and staff.
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Complete store administration and ensure compliance with policies and procedures
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Forecast, order, stock, and merchandise product
  • Create schedules in time keeping system
  • Ensure prompt reconciliation of store paperwork
  • Conducted daily store operations, including opening and closing procedures and cash handling.

Education

Business -

Turlock High School
05.1997

Skills

  • Customer service
  • Adaptability and Dependability
  • Team Leadership
  • Store Opening and Closing
  • POS System
  • Merchandising guidelines

References

References available upon request.

Timeline

Cashier Team Lead

Vine Fuels
07.2018 - 02.2023

Office Clerk

Frontier Fuel
08.2012 - 11.2017

Store Manager

Frontier Fuel
05.2009 - 08.2012

Business -

Turlock High School

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Desrea Nunn