Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Derek Shumate

Franklin,TN

Summary

Results-driven Supervisor with proven expertise in optimizing team performance and enhancing operational efficiency. Demonstrated ability to manage day-to-day operations while training staff across various business functions. Committed to continuous learning and professional growth, with a strong focus on achieving organizational objectives. Recognized for excellent communication skills, sound judgment, and a proactive approach to problem-solving.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Greenskeeper/Assistant in Training

Vanderbilt Legends Golf Club
Franklin, TN
04.2024 - Current
  • Responsible for monitoring drainage systems throughout the property to prevent flooding.
  • Repaired divots on fairways and tees using a combination of seed mixtures and top dressing.
  • Monitored weather conditions closely; adjusted work schedule accordingly when needed.
  • Maintained and monitored turf grass health; fertilized, aerated, and over-seeded as needed.
  • Operated tractors for tilling soil or moving materials around the golf course property.
  • Trained new employees on proper safety protocols when operating power tools or machinery.
  • Conducted daily inspections of greens to identify any issues such as disease or pest infestations.
  • Set up courses each day by changing cups, putting out flags and emptying trash.
  • Kept appearance of turf neat and professional with daily mowing, trimming and maintenance.
  • Removed leaves, clippings and debris with blowers or collection methods.

A/Customer Service Supervisor

United States Postal Service, USPS
Amherst, MA
05.2015 - 02.2021
  • Compiled comprehensive reports on customer service activities for daily, weekly, and monthly analysis.
  • Conducted regular team meetings with customer service staff to discuss issues or changes in policies and procedures.
  • Analyzed customer service performance metrics, including call response times, resolution rates, and customer satisfaction ratings.
  • Assisted in developing training materials for new hires as well as existing employees.

Education

MBA - Business Administration

Ashworth College
Norcross, GA
05-2021

Skills

  • Drainage management
  • Turf maintenance
  • Equipment operation
  • Pest control
  • Weather monitoring
  • Soil aeration
  • Team training
  • Problem solving
  • Attention to detail
  • Project management
  • Communication skills

Certification

  • Lean Systems/Methods - Yellow/Green belt
  • CPR/AED
  • HE3A Hoisting License (MA)
  • OSHA 10 (process of renewal)

Affiliations

  • Men's Mason Rudolph
  • Ironhorse Member-guest
  • Magnolia
  • Korn Ferry
  • Women's Mason Rudolph

References

References available upon request.

Timeline

Greenskeeper/Assistant in Training

Vanderbilt Legends Golf Club
04.2024 - Current

A/Customer Service Supervisor

United States Postal Service, USPS
05.2015 - 02.2021

MBA - Business Administration

Ashworth College

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