Dess Hoffman
Center,ND
Summary
Compassionate CNA/Unit Secretary, known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CNA/Unit Secretary
Sanford Health
Bismarck, ND
07.2006 - Current
- Routine checks on patient vitals, blood pressure, heart rate, pain and blood sugar checks.
- Minor dressing changes
- Assist all patients with ADL's
- Providing respectful care to all patients
- End of life care
- Recording all ADLs in EPIC
Medical Secretary
Sanford Health
Bismarck, ND
07.2006 - Current
- Schedule tests, lab work, or x-rays, and surgeries for patients based on physician orders.
- Answer incoming calls in a professional manner, and direct them to the appropriate personnel.
- Obtain medical records from outlying clinics and hospitals.
- Order medical and office supplies
CNA/Front Desk Receptionist
Coal Country Community Health Center
Center, ND
08.2014 - 12.2023
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- .Updating med list and putting into patients medical records.
- Verified insurance coverage for appointments and collected co-payments as required.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Input immunizations into THOR
Education
Diploma - Computer Programming
Interstate Business College
Bismarck, ND05-1997
High School Diploma -
Center High School
Center, ND05-1994
Skills
- Vital sign assessment
- Patient care
- End of life care
- Customer service
- Epic charting
- Time management
- Effective communication
- Efficient in medical terminology
- Immunization input into THOR
Certification
- CNA
- CPR certified
Accomplishments
Being at Sanford for almost 19 years, I've gained a lot of knowledge. Fellow staff members often come to me to help with computer or patient issues. How to order this or that or "where can I find this."
Timeline
CNA/Front Desk Receptionist
Coal Country Community Health Center
08.2014 - 12.2023
CNA/Unit Secretary
Sanford Health
07.2006 - Current
Medical Secretary
Sanford Health
07.2006 - Current
Diploma - Computer Programming
Interstate Business College
High School Diploma -
Center High School
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