Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dessa Ruiz

Yuma

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

16
16
years of professional experience

Work History

Cashier Clerk

Speedway Gas Station
08.2022 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.

In-Home Caregiver

Imperial County In-Home Supportive Services
03.2018 - 11.2020
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.

BHT Peer Support, Case Manager

Community Intervention Associates
02.2009 - 12.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained accurate documentation of client interactions, supporting case management efforts.
  • Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
  • Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
  • Supported clients in maintaining employment by providing job coaching and assistance with workplace accommodations.
  • Boosted client confidence and social skills by organizing community integration activities.
  • Supported clients in setting and achieving personal goals, leading to improved life satisfaction.
  • Facilitated peer support groups, creating safe environment for sharing and growth.
  • Supported individuals dealing with mental health and emotional issues.

Education

High School Diploma -

Ramstein American High School
Rheinphalz,Germany
05-1997

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
Professional Working

Timeline

Cashier Clerk

Speedway Gas Station
08.2022 - 03.2025

In-Home Caregiver

Imperial County In-Home Supportive Services
03.2018 - 11.2020

BHT Peer Support, Case Manager

Community Intervention Associates
02.2009 - 12.2013

High School Diploma -

Ramstein American High School

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Dessa Ruiz