Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dessalyn Jacobs

Killeen

Summary

Dynamic and results-driven Driver with extensive experience at Frito Lay, excelling in safe driving practices and route navigation. Proven track record of exceeding sales targets and enhancing delivery efficiency through effective time management. Strong mechanical skills combined with a commitment to customer satisfaction ensure optimal service delivery and operational success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Box Truck Driver

Friendly and Safe Transport
04.2020 - 10.2023
  • Assisted in warehouse operations when needed, contributing to overall team success and productivity.
  • Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
  • Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
  • Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
  • Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.

Driver

FIC (Amazon)
06.2019 - 06.2020
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Driver Sales Representative

Frito Lay
02.2016 - 06.2019
  • Conducted regular vehicle inspections to maintain optimal performance and prevent breakdowns or delays on the road.
  • Streamlined order processing procedures for faster delivery times by working closely with warehouse staff during loading/unloading procedures.
  • Promoted a safe working environment by adhering to all safety guidelines and reporting any potential hazards or incidents promptly.
  • Helped train new Driver Sales Representatives on company policies, sales techniques, and route management to ensure their success in the role.
  • Exceeded monthly sales targets through effective territory management strategies designed to maximize coverage of potential customers.

Couier Contractor

DS2 Support Services
03.2010 - 08.2015
  • Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
  • Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.

Manger In Training

Enterprise Rent A Car
02.2007 - 01.2010
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
  • Handled day-to-day customer or client questions via telephone or email.
  • Gained knowledge of company policies, protocols and processes.
  • Assisted with onboarding of new employees by providing training and development resources.

Education

Criminal Justice

University of Arkansas At Pine Bluff
Pine Bluff, AR

Skills

  • Mechanical tools
  • Safe driving practices
  • Punctuality
  • Heavy lifting
  • Route navigation

Accomplishments

    Made employee of the month several times

Certification

Forklift Operator

Timeline

Box Truck Driver

Friendly and Safe Transport
04.2020 - 10.2023

Driver

FIC (Amazon)
06.2019 - 06.2020

Driver Sales Representative

Frito Lay
02.2016 - 06.2019

Couier Contractor

DS2 Support Services
03.2010 - 08.2015

Manger In Training

Enterprise Rent A Car
02.2007 - 01.2010

Criminal Justice

University of Arkansas At Pine Bluff

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