Dessie Trent
Mount Sterling
Summary
Focused and attentive nurse with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to work and productivity.
Overview
16
16
years of professional experience
Work History
Staff Nurse/Charge Nurse
Saint Joseph Mount Sterling
09.2021 - Current
- Greeted patients and guests and assisted with variety of questions to foster exceptional customer service.
- Assisted with onboarding new staff members, providing orientation and support.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Liaised with management and other departments to maintain smooth operations.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Nurse Manager/Case Manager-Inpatient Rehab Unit/Transitional Care Unit
Saint Claire Healthcare
11.2018 - 03.2020
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Charge Nurse
Saint Claire Healthcare
06.2009 - 03.2020
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Education
Master of Nursing - Informatics
Grand Canyon University
06.2019
Bachelor’s Degree - Nursing
Western Governor’s University
02.2016
Associates Degree - Nursing
Morehead State University
Morehead, Kentucky05.2009
Skills
- Employee mentoring
- Process improvement
- Safety compliance
- Advanced EMR knowledge
- Documentation
- BLS, ACLS, CRRN, NICHE certified
- Insurance prior authorizations continuance of stay, appeal process, and other case management duties
Phone
cell, 1-859-398-9987
Leadership Experience
I have served in many capacities in my nursing career including Charge Nurse, Nurse Manager, Director of Nursing, Case Management, and Staff Nurse. I have a strong commitment for patient advocacy through communitive efforts between nurses and physicians and other members of the multidisciplinary team. As a possible candidate for this position, please consider my experience in the following: geriatric population, hospice/palliative population, medical surgical population, patients with Alzheimer’s, and patients with other debilitating illnesses, as well as my managerial experience and case management experience. I believe these qualities and experience, combined with my advocacy for patients and strong communication skills represent my consideration for the applied position.
Timeline
Staff Nurse/Charge Nurse
Saint Joseph Mount Sterling
09.2021 - Current
Nurse Manager/Case Manager-Inpatient Rehab Unit/Transitional Care Unit
Saint Claire Healthcare
11.2018 - 03.2020
Charge Nurse
Saint Claire Healthcare
06.2009 - 03.2020
Bachelor’s Degree - Nursing
Western Governor’s University
Associates Degree - Nursing
Morehead State University
Master of Nursing - Informatics
Grand Canyon University
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