Dessirae Tovey
SEATTLE,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Sandwich Artist
Subway
Winnemucca, NV
01.2022 - 04.2022
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Kept workplace clean and organized in line with restaurant policies.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Restocked and rotated stock in display case to mitigate stock loss.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Replenished serving stations with fresh food and cleaned up spills.
Delivery Driver
Steller
Renton, WA
01.2021 - 03.2021
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified accuracy of all deliveries against order forms.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Senior Sandwich Artist
SUBWAY®Restaurants
Winnemucca, NV
08.2019 - 10.2020
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Assisted customers in choosing menu items by providing food complementing information.
- Operated manual and electric appliances to peel, slice, and trim food.
- Greeted guests, promoted specials, and took orders.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Executed sandwich artistry duties with very low occurrence of errors.
- Kept workplace clean and organized in line with restaurant policies.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Accurately operated cash register to process customer payments.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared salads, soups and sandwiches for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Office Manager
American Pool Supply
Snohomish, WA , WA
05.2013 - 02.2016
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma - General
Meadowdale High School
Lynnwood, WA06.2014
Skills
- Sandwich Artistry
- Cash Handling
- Menu Memorization
- Safe Work Practices
- Task Delegation
- Cleaning and Organization
- Phone and Online Order Processing
- POS System Operations
- Equipment Cleaning
- Attention to Detail
- Taking and Preparing Orders
- Product Upselling
- Store Opening and Closing
- Product Stocking and Rotation
- Effective Multitasking
- Guest Satisfaction
- Health and Safety Standards
- Daily Logs
- Heavy Lifting
- Task Prioritization
- Cutting Techniques
- Inventory Rotation
- Adaptability and Flexibility
- Spreadsheet Software
- Employee Training and Supervision
- Delivering Orders to Customers
- Food Packaging and Labeling
- Loyalty Program Promotion
- Organization and Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You are never too old to be what you might have been.
George Eliot
Timeline
Sandwich Artist
Subway
01.2022 - 04.2022
Delivery Driver
Steller
01.2021 - 03.2021
Senior Sandwich Artist
SUBWAY®Restaurants
08.2019 - 10.2020
Office Manager
American Pool Supply
05.2013 - 02.2016
High School Diploma - General
Meadowdale High School
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