Dessy Combs

• Provide the guests genuine, warm and friendly service throughout their dining experience by accommodating and anticipates their needs, always be aware of their allergy and dietary restrictions, etc
• Product knowledge on foods and beverages, also wine pairing.
• Upselling, try to offer the guests our recommendations on food and beverages.
• Acknowledge the guests preference for returning guests. Always try to deliver the food and beverages in a timely manner, and always try to give the best experience for the guests.
• Ensuring to follow alcohol compliance laws to the guests

ACCOMPLISHMENT

• Colleague of The Month October 2025
• Colleague of The Month June 2022

• Taking care of the guests by delivering genuine and professional service.
• Anticipates the needs of the guests and accommodating the guest's preference, always be aware of their allergy and dietary restrictions.
• Product knowledge and upselling.
• Making sure the guests having the great dining experience.
• Ensuring that we follow alcohol compliance.
• Following the hotel standard and also Forbes standards.

• Taking care the guests, anticipates the guests needs.
• Always accommodating their needs by recognizing their preference, dietary restrictions, allergy, etc.
• Product knowledge, up selling on food and beverages.
• Creating the nice experience for the guests.
• Welcoming the guests, welcoming back the returning guests.
• Opening all the sections and making sure everything are ready for restaurant operations.
• Checking on the foods, if delivered in the timely manner.
• Checking back on the guests, making sure if the guests are having good experience and happy.
• Acknowledge the guests preference and dietary/allergy restrictions.

ACCOMPLISHMENT

Southport Hero of Service on July 2021

• Taking care of the guests by delivering genuine and professional service.
• Accommodating the guests' needs, anticipating their preferences, and dietary/allergy restrictions in a timely manner.
• Product knowledge on foods and beverages.
• Up selling.
• Making sure the guests having a great experience.
• Following the Forbes and Four Seasons standards.

• Taking care of the guests dining in and room service delivery in the timely manner.
• Product knowledge, up selling.
• Anticipate the guests needs and making sure the guests are happy with the food, beverages and service.

• Taking care of the guests by delivering genuine and professional service.
• Knowing product knowledge.
• Up selling.
• Delivering the foods in the timely manner.
• Making sure the guests are happy with the foods and service.

• Taking care of the guests by delivering genuine and personalized service.
• Always try to accommodating the guests needs.
• Remembering the guests preferences and dietary restrictions or allergy.
• Product knowledge and up selling.
• Making sure the guests satisfied with her dining experience.
• Following the Hotel standards, also Forbes and LHW (Leading of the World) standards.