Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
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Desta Keith

Desta Keith

Pensacola,FL

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Transport Driver

Hertz
04.2023 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Communicated with dispatch to convey delays and adjust delivery plans.
  • Trained new drivers in company policies and vehicle maintenance to support daily task completion.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Managed over [400] cars per day.

TV Projects Manager

BNJ TV
Denver, CO
02.2023 - Current
  • Excellent communication skills, both verbal and written.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Ran errands and provided general office support in a professional environment.

Media Coverage

Elect Lady Productions
Pensacola, FL
06.2016 - Current
  • Met deadlines to provide relevant information quickly to staff and general public
  • Delivered content to broad audience by simplifying complex information
  • Deployed to news events locales to provide on-the-ground broadcast solutions and news coverage

Flight Attendant

United Airlines
San Franciso , CA
02.1991 - 12.2016
  • Verified aircraft and passenger compliance with policies, regulations and safety guidance
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
  • Ensured safety and comfort of customers onboard aircraft. Managed over [26] crew members on Domestic and International Flights
  • Resolved passenger conflicts and medical emergencies during flights
  • Sold Duty Free Products which exceeded 23% year over year

Human Resources Assistant

Signet Bank
Norfolk, VA
05.1988 - 09.1990
  • Screened applicant resumes and coordinated both phone and in-person interviews
  • Created and completed personnel action forms for hires, terminations, title changes and terminations
  • Organized new employee orientation schedules for new hires
  • Set up orientations and initial training for new employees
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations
  • Assisted with on-boarding process of [400] new hires

Bank Teller

Signet Bank
Norfolk, VA
05.1987 - 05.1988
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
  • Sold and cross-sold bank products to new and existing customers
  • Audited fellow teller currency to contribute to dual-control procedures
  • Exceeded sales target by 23% year over year
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service

Education

Associate in Training - Pre Nursing

Piedmont Virginia Community College
Charlottesville, VA
08.2010

Accounting — CPA - Accounting And Finance

Tidewater Community College
Norfolk, VA
06.1988

Skills

  • Photojournalism
  • Hybrid/Remote Teamwork
  • Public Speaking
  • Critical Thinking
  • Modern Communication
  • Networking Skills
  • Personal Interviews
  • Investigating
  • Broadcast media
  • Radio broadcasting
  • TV Projects Manager

Accomplishments

    Achieved a Public Speaking Award and Marketing Award for my achievements

Certification

  • Licensed Private Pilot

Timeline

Transport Driver

Hertz
04.2023 - Current

TV Projects Manager

BNJ TV
02.2023 - Current

Media Coverage

Elect Lady Productions
06.2016 - Current

Flight Attendant

United Airlines
02.1991 - 12.2016

Human Resources Assistant

Signet Bank
05.1988 - 09.1990

Bank Teller

Signet Bank
05.1987 - 05.1988

Associate in Training - Pre Nursing

Piedmont Virginia Community College

Accounting — CPA - Accounting And Finance

Tidewater Community College

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Desta Keith