Destai'Ja Amos
Abilene,TX
Summary
Reliable worker with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level secretary position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teacher
SISD
Swiftwater, PA
12.2020 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Enhanced literacy skills with targeted reading programs.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Home Health Care Provider
Girling Home Health
Sweetwater, TX
08.2020 - Current
- Assisted with client personal care needs to foster independence and well-being
- Dressed, groomed and fed patients with limited physical abilities to support basic needs
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs
- Met client demands by referring direct care providers
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits
- Maintained clean and well-organized environment for client happiness and safety
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
- Addressed emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Safeguarded patient privacy by maintaining strict confidentiality of personal information and adhering to HIPAA guidelines.
- Monitored progress and documented patient health status changes to keep care team updated.
Sales Associate
Vapor Maven
Sweetwater
07.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Daycare Worker
Kids Kampus
Sweetwater, TX
05.2018 - 01.2021
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities
- Discussed new developments, misbehavior and concerns with parents or guardians
- Helped prepare meals, snacks and refreshments for children and accounted for individual dietary needs and restrictions
- Balanced schedules to provide optimal rest, play and educational periods
- Led reading classes for preschool-aged children to build foundational knowledge
- Encouraged early literacy through read-aloud time and alphabet games
- Enforced rules to teach manners and maintain safe environment
- Led children in tidying up, handwashing and toileting to teach responsibility.
Education
Bachelor of Science in Criminal Justice - Criminal Justice
Prairie View A & M Universit
Prairie View, TXSkills
- Behavior redirection
- Conflict resolution
- Client safety and first aid
- Working collaboratively
- Customer service
- Multitasking
- Maintenance & Repair
- Leadership
- Customer support needs assessment
- Service desk support
- Computer maintenance
- Software upgrades
- Relationship building
- Classroom Management
- Legal Research
- Document Review
- Schedule Coordination
- Database Maintenance
- Client Relations
- Telephone Etiquette
- Project Oversight
- Workload Management
- Good Judgment and Decision Making
- Attention to Detail
- Effective Multitasking
- Critical Thinking
- Case File Management
- Filing System Organization
- Report Writing
- Data Confidentiality
- Document filing
- Client Support
- Relationship Building
- Flexible Schedule
- Customer Service
- Teamwork and Collaboration
- Listening Skills
- Goal-Oriented
- Outgoing Personality
- Cash Handling
Certification
CPR certification
Child development Associate- 9/20/2023 -Expires 11/20/2025
CPR
CPR certified, Issued July 16,2024 expires July 2026
Timeline
Teacher
SISD
12.2020 - Current
Home Health Care Provider
Girling Home Health
08.2020 - Current
Sales Associate
Vapor Maven
07.2020 - 02.2021
Daycare Worker
Kids Kampus
05.2018 - 01.2021
Bachelor of Science in Criminal Justice - Criminal Justice
Prairie View A & M Universit