DESTANI CUMBERBATCH

Bowie,MD

Summary

Detail-oriented with exceptional communication and project management skills, adept at managing multiple priorities efficiently in fast-paced settings. Recognized for a proactive approach to identifying and resolving issues, with a steadfast commitment to enhancing customer satisfaction and optimizing processes to achieve team objectives.

Overview

2027

years of professional experience

Work History

Lead Teacher / Front desk Support

Children of America

01.2024 - Current

Executed daily lesson plans aligned with early learning goals
Fostered a safe, structured, and positive classroom environment
Delivered engaging, age-appropriate instruction using COA’s Mind and Body Matters curriculum
Communicated effectively with families, children, and team members
Documented and shared child progress using digital reporting tools
Demonstrated empathy, creativity, and strong classroom leadership
Served as the front-line representative for the center, managing all visitor and front desk operations on rotation
Managed high-volume calls, efficiently screening and routing inquiries with professionalism
Oversaw daily office operations, including mail, supplies, vendor orders, and deliveries

Food Clerk/Cashier

Safeway

2022 - 2024

Assisted customers with product selection and inquiries.
Maintained cleanliness and organization of store shelves and displays.
Operated cash register, processed transactions accurately and efficiently.
Collaborated with team members to restock inventory and manage stock levels.
Resolved customer complaints promptly to maintain satisfaction and loyalty.

Childcare Provider / Daycare Assistant

01.2017 - 01.2019

Cared for infants and toddlers (0–2), ensuring a safe, nurturing environment
Delivered age-appropriate activities supporting early development
Managed daily care routines including meals, hygiene, and potty training
Monitored and documented developmental progress and behavior
Built positive relationships with families through clear communication

Education

Associate of Science - Business Management

Prince George’s Community College

Largo, MD

04-2026

High School Diploma -

Laurel High School

Laurel, MD

01-2023

Skills

Canva
MS Word
MS Outlook
MS PowerPoint
Research
Customer Service/Relations
Childcare

Teamwork
Training
Reports/Analytics
Childcare needs
Conflict resolution
Key decision making
Training and mentoring

Timeline