Destany Adreon
Mantorville,MN
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
Work History
Server
Rooster's Bar & Grill
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Bartender
Tammy's Place
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Patient Appointment Service Specialist
Mayo Clinic
09.2019 - 10.2025
- Coordination of patient itineraries
- Interaction with patients via telephone, website, email and in person
- Responded to patient inquiries
- Actively promoting services
- Patient Registration
- Supporting Patient needs
- Escalation of patient concerns
- Responding to immediate operational issues as they arise
- Assisting patients with establishing an ongoing relationship with Mayo Clinic
Food Service Worker
Morrison Healthcare
07.2017 - 05.2019
- Inspected food preparation equipment and ordered service if needed
- Interacted with customers daily with excellent communication skills
- Responded to customer concerns and helped to resolve the conflicts
- Took inventory and ordered produce for fresh meals each day
- Worked with Upper Management to plan menu options
Food Service Worker
Mayo Clinic Hospital, Saint Marys Campus
01.2017 - 07.2017
- Improved food service by evaluating processes and implementing innovative ideas
- Interacted with customers daily
- Met with upper management once a month to discuss changes in processes
- Supported team members in presenting upper management with ideas for improvement
Second Assistant Manager
Casey's General Store
01.2016 - 08.2016
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Followed up with customers ensuring their satisfaction with their purchases
- Greeted customers and offered them assistance where possible
Direct Support Staff
Hiawatha Homes
05.2015 - 05.2016
- Communicated clearly and effectively with patients regarding their appointments and their health concerns
- Kept in strict compliance with HIPAA standards and all patient confidentiality regulations
- Measured patient's vital signs
- Assisted clients with personal care such as bathing, daily chores/activities
- Administered proper medications
- Accompanied clients on outings
Sandwich Artist
Subway
05.2012 - 05.2015
- Greeted customers and offered them assistance where possible
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Assisted clients in understanding their available options and helped them select the right service plans for their need
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
Education
Criminal Justice
Rochester Community And Technical College
Rochester, MN01-2028
High School -
Triton High School
Dodge Center, MNSkills
- Meticulous
- Quick Problem Solving
- Desire to help Others
- Teamwork
- Time Management
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Customer Service
Upgraded and cancelled patient appointments by patient request.
Awards
Above and Beyond Recognition Certificate- Teamwork
Timeline
Server
Rooster's Bar & Grill
10.2024 - Current
Bartender
Tammy's Place
03.2023 - Current
Patient Appointment Service Specialist
Mayo Clinic
09.2019 - 10.2025
Food Service Worker
Morrison Healthcare
07.2017 - 05.2019
Food Service Worker
Mayo Clinic Hospital, Saint Marys Campus
01.2017 - 07.2017
Second Assistant Manager
Casey's General Store
01.2016 - 08.2016
Direct Support Staff
Hiawatha Homes
05.2015 - 05.2016
Sandwich Artist
Subway
05.2012 - 05.2015
High School -
Triton High School
Criminal Justice
Rochester Community And Technical College
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