Destany Ferreira
Beggs
Summary
Diligent Operations Coordinator with solid background in optimizing operational processes. Proven track record of streamlining workflows and enhancing team efficiency. Demonstrated ability to manage logistics and coordinate cross-functional teams to meet organizational goals.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Okmulgee County Humane Society
01.2025 - Current
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Contributed to the development of departmental policies and procedures ensuring consistency across the organization.
- Worked with vendors to make purchases and reconcile invoices.
Office Manager
12 Volt Solution
12.2022 - Current
- Oversee daily office operations, ensuring workflow efficiency and adherence to company policies.
- Train, mentor, and manage staff to enhance performance and professional growth.
- Coordinate office budgets, vendor relationships, and supply inventory to maintain seamless operations.
- Handle customer inquiries, manage correspondence, and maintain accurate records.
- Report operational progress and provide strategic recommendations for process improvements.
- Ensure a safe, organized, and productive office environment.
Certified Nursing Assistant (CNA)
04.2012 - 08.2024
- Delivered compassionate patient care, assisting with daily activities, hygiene, and mobility.
- Monitored patient well-being and reported any health changes to medical staff.
- Maintained detailed patient records and facilitated seamless communication with the healthcare team.
Lead Receptionist
Forest Trails Animal Hospital
11.2019 - 12.2022
- Managed a high-volume, multi-line phone system while scheduling and confirming client appointments.
- Provided top-tier customer service by greeting and assisting clients efficiently.
- Processed payments, updated client accounts, and maintained accurate documentation.
- Maintained a clean and organized front desk area to enhance customer experience.
Administrative Assistant & CNA
Gentiva Home Health
01.2012 - 05.2014
- Provided administrative support, including scheduling, document preparation, and recordkeeping.
- Assisted with patient care, ensuring comfort and well-being.
- Processed insurance claims, coordinated office supplies, and managed front desk operations.
- Maintained accurate patient documentation and facilitated communication between healthcare teams.
Education
High School Diploma -
Claremore High School
Claremore, OK05.2011
Skills
- Scheduling management
- Customer invoicing
- Process implementation
- Training management
- Project scheduling
- Supply ordering
- Administrative management
- Employee database management
- Vendor engagement
- Scheduling coordination
- Management
- Customer relations
Certification
Certified Nursing Assistant (CNA)
Timeline
Operations Coordinator
Okmulgee County Humane Society
01.2025 - Current
Office Manager
12 Volt Solution
12.2022 - Current
Lead Receptionist
Forest Trails Animal Hospital
11.2019 - 12.2022
Certified Nursing Assistant (CNA)
04.2012 - 08.2024
Administrative Assistant & CNA
Gentiva Home Health
01.2012 - 05.2014
High School Diploma -
Claremore High School
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