Destany Attaway
New York,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Actress
Central Casting
12.2021 - Current
- Worked in tv and film
- Entertainment
Actress
Grant Wilfley Casting, Inc
12.2021 - Current
- Worked in tv and film
- Entertainment
Chef
True Food Kitchen
04.2019 - 07.2019
- Did basic prep work.
- Pastry Chef
- Worked in a fast-paced environment.
- Worked both open and close.
- Prepared pizza and pita dough daily for all service
- Culinary
Chef, Waiter, Server
Shine Staffing
11.2018 - 03.2019
- Assigned gigs where I am responsible for basic cooking preparation.
- TABC certified.
- Worked in a fast-paced environment.
- Assigned gigs where I served alcohol at upscale events and passed food.
- Culinary
- Supported needs of 15- person wait staff who attended to specific needs of countless customers daily for private restaurant catering with social relevancy and intentionality.
Chef
ORNO
01.2019 - 01.2019
- Took a daily kitchen inventory.
- Created specials.
- Open and closed the kitchen daily.
- Took a leadership position as the chef of the kitchen.
- Worked in a fast-paced environment.
- Culinary
Line Cook
Bombshells
07.2018 - 10.2018
- Worked at the fry station.
- Prepped food daily for service
- Worked in a fast-paced environment.
- Culinary
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Line Cook
Delta Charlie's Bar and Grill
01.2018 - 07.2018
- Worked at brunch, lunch and dinner.
- Served 3 courses in the evening for dinner flights that we had daily.
- Worked in a fast-paced environment.
- Opened and closed the kitchen.
- Culinary
Pastry Chef
Lark on the Park
07.2017 - 10.2017
- Responsible for all the pastries for the day and the night
- Made from scratch ice creams and sorbets using a Paco jet machine.
- Responsible for daily prep chef for the pastry items
- Make the pastry tickets as they are ordered daily.
- Culinary
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
Line Cook/Pantry/Panini Trainer
Movie House and Eatery
10.2014 - 08.2017
- Worked in high volume.
- Prep for the station and cook.
- Trainer for Pantry/Panini Station
- Able to handle multiple tickets at once.
- Open kitchen station and close kitchen station
- Work grill, expo, and fry station
- Culinary
- Trained and mentored 14 new personnel hired to fulfill various roles.
Line Cook
Black Walnut Café
04.2017 - 07.2017
- Worked in high volume.
- Prep for the station and cook.
- Worked grill, flat, sauté, and sandwich station.
- Closed station, restocked, and cleaned for the next shift.
- Culinary
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Account Resolution Specialist
Conifer Health Solutions
05.2016 - 05.2017
- Inbound calls
- Assisted customers with benefits regarding their insurance policy.
- Worked on multiple systems.
- Process payments
- Review EOBs from insurance company
- Add and update insurance information to patient's accounts.
- Update demographic information.
- Customer Service
- Contributed to team success by proactively identifying areas for improvement and implementing solutions to enhance overall performance.
- Negotiated payment arrangements with clients, maintaining strong relationships while safeguarding company interests.
Customer Service
HMS
10.2015 - 12.2015
- Inbound calls
- Assisted customers with benefits for their jobs.
- Worked on multiple systems.
- Customer Service
- Provided friendly, helpful customer service to over 80 customers daily.
Line Cook
Royal Oaks Country Club
04.2014 - 08.2014
- Prepared food for the line
- Worked in high volume, buffets and banquets.
- Opened kitchen station and closed kitchen station.
- Culinary
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Breakfast Cook
Hilton Garden Inn
02.2014 - 04.2014
- Prepared made-to-order breakfast in restaurant.
- Prepared buffet style breakfast in restaurant
- Deep cleaned kitchen daily after shift
- Prep food daily for service
- Culinary
Patient Access Representative
Convergent
08.2013 - 01.2014
- Pre-registration of patients at various hospitals.
- Outbound phone calls to verify insurance authorizations.
- Processed credit card payments
- Received a list daily of people to pre-register and collect payments from, accomplished goals daily.
- Worked as a team in the whole call center to meet the team goal.
- Calls daily were 50-75 outbound phone calls.
- Customer Service
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Customer Service Associate
Connextions
10.2012 - 08.2013
- Processed credit card payments for mail order pharmacy orders
- Process and complete inbound phone calls.
- Address pharmacy mail order issues/inquiries.
- Able to handle multiple calls quickly and accurately.
- Maintained one of the top AHT times in the company, average time around 2 minutes.
- Calls per day were between 50-100 calls, fast paced inbound.
- Customer Service
Insurance Verification Agent
HMS
06.2011 - 12.2011
- Used various software to process all inbound/outbound calls.
- Met and exceeded production goals daily.
- Followed procedures to ensure shorter call processing times.
- Processed medical insurance information.
- Made some outbound calls to some medical providers.
- Worked multiple systems to process insurance information.
- Customer Service
- Expedited the verification process without compromising accuracy by prioritizing high-volume tasks during peak periods.
Education
Associate of Applied Science Degree - Culinary Arts
Le Cordon Bleu College of Culinary Arts
Dallas, Texas03.2015
Skills
- Working Experience in Volume Catering/Buffet Production
- Excellent Data Entry and Typing Skills
- Extensive Customer Service & Communication Skills
- Cooking Methods: Braise, Fry, Sauté, Grill, Roast
- Basic Knife Skills/Food Prep
- Food Safety/Sanitation Standards
- Sauce Preparation
- Meat/Seafood Fabrication
- Basic Dough Preparation & Baking Techniques
- Comfortable with MS Office Applications & Internet Research
- Self-motivated; Willing to Take Initiative
- Screen acting
- Movement and blocking
- Theatrical acting
Section name
Special Note: Currently I am a full-time college student at Southern New Hampshire University online and a professional model and actress. That is the reasoning for the gap in my resume. I moved to New York City March 4, 2020 and I have been in tv and film since then.
Timeline
Actress
Central Casting
12.2021 - Current
Actress
Grant Wilfley Casting, Inc
12.2021 - Current
Chef
True Food Kitchen
04.2019 - 07.2019
Chef
ORNO
01.2019 - 01.2019
Chef, Waiter, Server
Shine Staffing
11.2018 - 03.2019
Line Cook
Bombshells
07.2018 - 10.2018
Line Cook
Delta Charlie's Bar and Grill
01.2018 - 07.2018
Pastry Chef
Lark on the Park
07.2017 - 10.2017
Line Cook
Black Walnut Café
04.2017 - 07.2017
Account Resolution Specialist
Conifer Health Solutions
05.2016 - 05.2017
Customer Service
HMS
10.2015 - 12.2015
Line Cook/Pantry/Panini Trainer
Movie House and Eatery
10.2014 - 08.2017
Line Cook
Royal Oaks Country Club
04.2014 - 08.2014
Breakfast Cook
Hilton Garden Inn
02.2014 - 04.2014
Patient Access Representative
Convergent
08.2013 - 01.2014
Customer Service Associate
Connextions
10.2012 - 08.2013
Insurance Verification Agent
HMS
06.2011 - 12.2011
Associate of Applied Science Degree - Culinary Arts
Le Cordon Bleu College of Culinary Arts
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