Desteni Cantu
Mission
Summary
Encouraging manager and analytical problem-solver with talents for team building, money handling, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Schlotzsky's
08.2023 - 05.2025
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Counted multiple cash boxes daily.
- Counted safe daily.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Student Assistant
REDKE Business Center
08.2022 - 05.2023
- Made a great relationship with the boss and learned how a business operates
- Filed and organized client and employee paperwork
- Trusted with confidential information within employee files
- Learned to be independent and work in an office setting
- Quick learner and dedication to be the best and always striving to build great relationships
Secretary
Genuine Security
03.2021 - 08.2022
- Gain better knowledge on the area.
- Refer students to degree programs based on interests, aptitudes, or educational assessments.
- Get to know teachers so I can build a strong student-teacher relationship.
- Learned to interact and socialize with other people
- Plan, direct, and participate in recruitment and enrollment activities.
Volunteer
Academy of Health Science & STEM
06.2019 - 07.2019
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
Education
No Degree - Accounting
The University of Texas Rio Grande Valley
Edinburg, TX05-2028
undefined
South Texas College
McAllen, TxHigh School Diploma - undefined
Juarez Lincoln High School
Mission, Tx05.2022
Skills
- Teamwork
- Word Certified
- PowerPoint Certified
- Leadership
- Sales monitoring
- Bilingual
- Adapting to New Procedures
- Updating Files
- Recruiting and interviewing
- Team collaboration
- Reporting and documenting
- Verbal and written communication
- Employee engagement
- Staff supervision
- Decision-making
- Conflict resolution
- Task delegation
- Money handling
- Customer service and satisfaction
- Sales growth
Timeline
Assistant Manager
Schlotzsky's
08.2023 - 05.2025
Student Assistant
REDKE Business Center
08.2022 - 05.2023
Secretary
Genuine Security
03.2021 - 08.2022
Volunteer
Academy of Health Science & STEM
06.2019 - 07.2019
undefined
South Texas College
High School Diploma - undefined
Juarez Lincoln High School
No Degree - Accounting
The University of Texas Rio Grande Valley
Similar Profiles
Dawnell WellsDawnell Wells
Baker at Schlotzsky'sBaker at Schlotzsky's
Zyann Sarah BacaniZyann Sarah Bacani
Cashier at Schlotzsky'sCashier at Schlotzsky's
Kristopher KapakuKristopher Kapaku
Line Cook at Schlotzsky'sLine Cook at Schlotzsky's
Jayna TatlaJayna Tatla
Server at Chartwell Carrington HouseServer at Chartwell Carrington House
David MwauraDavid Mwaura
General Construction Laborer at Employment SpecialistsGeneral Construction Laborer at Employment Specialists