Overview
Work History
Education
Skills
Certification
Timeline
Generic

Desteny Orozco

San Antonio,TX

Overview

9
9
years of professional experience
1
1
Certification

Work History

Second Unit Director

Greatest Gifts Daycare
San Antonio, TX
02.2023 - Current
  • Provided nurturing and appropriate environment for children of various ages.
  • Conducted interviews, recruited, trained and evaluated personnel.
  • Hired, mentored and monitored qualified childcare staff.
  • Oversaw daily activities and programs to educate and socialize participants.
  • Managed school's social media accounts to promote positive image to area families.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Maintained accurate records of attendance, assessments and other relevant documents.
  • Maintained positive relationships with families by addressing their concerns promptly.
  • Trained, managed and motivated employees to promote professional skill development.
  • Reviewed licensing regulations regularly to maintain compliance standards.
  • Collaborated with other professionals including teachers, social workers and nutritionists to coordinate services for children in need.
  • Developed, implemented and monitored policies and procedures to ensure the safety of all children in care.
  • Inspected facility and activities to monitor safety, sanitation and procedures.
  • Monitored compliance with state, federal and company regulations, standards and requirements.

Customer Service Representative

Goldman Sachs International
San Antonio, TX
04.2021 - 01.2022
  • Utilized advanced analytics tools to monitor transactions in real-time, reducing the incidence of fraud.
  • Implemented customer verification processes, significantly reducing the risk of fraudulent account creation.
  • Input information regarding fraud investigations into detailed reports for submission to clients.
  • Tracked changes in customer profiles, account activity, or risk levels that may indicate fraudulent intent or activities.
  • Opened investigations into issues brought up by individuals in community.
  • Communicated with customers and company personnel, utilizing active listening, and interpersonal skills.
  • Interacted with external vendors such as payment processors or credit bureaus when necessary to gather additional information about a case.
  • Prepared and presented comprehensive fraud analysis reports to senior management, enabling informed decision-making.
  • Identified patterns of suspicious behavior through data analysis and reporting.

Toddler Teacher

Greatest Gifts Daycare
San Antonio, TX
06.2017 - 01.2021
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
  • Provided support for children who had difficulty adjusting socially or emotionally within the group setting.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Supervised children in classroom and playground settings, ensuring their safety and well-being.
  • Developed and enforced positive strategies to encourage good behavior.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Conducted observations and assessments of children's progress and reported findings to parents and guardians.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Engaged parents in meaningful conversations about their child's growth and development.
  • Engaged in continuous professional development to stay current with early childhood education practices.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Ensured compliance with state regulations pertaining to health care policies such as immunization requirements.
  • Participated in professional development workshops related to early childhood education best practices.
  • Administered first aid and medication in accordance with health and safety regulations.
  • Assessed toddlers' development levels on a regular basis using observation methods such as anecdotal records or checklists.
  • Provided individual attention to each toddler through one-on-one instruction during playtime and circle time activities.
  • Maintained accurate records of children's attendance, progress, and health concerns.
  • Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
  • Assisted in potty training young children when needed.

Preschool Teacher

Ms. Annies Daycare And Learning Center
San Antonio, TX
08.2016 - 05.2017
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Created and implemented developmentally appropriate curriculum addressing learning styles.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Provided individual attention to each student as needed during class time.
  • Adapted instructional methods based on individual student needs.
  • Assisted in providing a safe and secure environment for children.
  • Facilitated group play activities that encouraged collaboration among students.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Established indoor and outdoor safe play environments for preschool age children.

Education

Some College (No Degree) - Business Administration

Alamo Colleges
San Antonio, TX

Skills

  • Effective communication
  • Employee training
  • Time management
  • Team building
  • Child development expertise
  • Safety regulations compliance
  • Administrative functions
  • Problem-solving abilities

Certification

  • Directors License
  • First Aid Certification
  • CPR Certification

Timeline

Second Unit Director

Greatest Gifts Daycare
02.2023 - Current

Customer Service Representative

Goldman Sachs International
04.2021 - 01.2022

Toddler Teacher

Greatest Gifts Daycare
06.2017 - 01.2021

Preschool Teacher

Ms. Annies Daycare And Learning Center
08.2016 - 05.2017
  • Directors License
  • First Aid Certification
  • CPR Certification

Some College (No Degree) - Business Administration

Alamo Colleges

Similar Profiles

CREATE PROFILE
Desteny Orozco