Desteny Pichardo

• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Reconciled cash and credit card transactions to maintain accurate records.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

• Used excel to document children's growth, development and behavior.
• Added daily log information to permanent records outlining observations and meals.
• Helped children develop motor skills in preparation for preschool and kindergarten.
• Consulted with families to discuss activities and behaviors of each child.