Destine Contreras
Grandview,WA
Summary
Dedicated professional with excellent customer service, leadership and interpersonal skills. Professional communication skills are used to manage consistent operations and promote satisfaction among all customers and colleagues.
Overview
7
7
years of professional experience
Work History
Assistant Store Director
Safeway
Sunnyside, WA
04.2020 - Current
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Oversee total store operations
- Aimed to increase daily sales to beat projection
- Maintained Store standards to Pass Ecolab/Health audits
- Utilized P & L report to meet Quarterly shrink goals
Grocery Manager
Safeway
Sunnyside, WA
03.2019 - 04.2020
- Responsible for Ad change
- Filled out weekly surveys to keep Ad items in stock
- Utilized FAR to ensure products stayed in stock to meet customers needs
- Responsible for store in the absence of the Store Director/ Assistant
Bookeeper/Front End Manager
Safeway
Sunnyside, WA
02.2017 - 04.2020
- Hiring coordinator
- Front of store operations
- Maintenance and oversight of computerized records for all store financials, employee schedules,store sales and cash management.
- Process weekly payroll and ensure all company guidelines are met
- Conduct various audits to maintain standards are compliant with HIPPA,local,state and federal law
- Accountable for sales forecast, increases, and cost containment.
General Merchandise Manager
Safeway
Sunnyside, WA
11.2016 - 02.2017
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Improved operations through consistent hard work and dedication.
Education
High School Diploma -
Sunnyside High School
Sunnyside, WA06.2010
Skills
- Self-motivated professional
- Collaboration
- Flexible & Adaptable
- Customer Service
- Proven Leadership
- Strong work ethic
- Receptive to training
- Attention to detail
Timeline
Assistant Store Director
Safeway
04.2020 - Current
Grocery Manager
Safeway
03.2019 - 04.2020
Bookeeper/Front End Manager
Safeway
02.2017 - 04.2020
General Merchandise Manager
Safeway
11.2016 - 02.2017
High School Diploma -
Sunnyside High School
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